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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a simple process and very fast response times. Many thanks,”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Adam!

Posted 5 years ago

“I'm impressed the way you took care of everything in a day with just my one mail. I received 3 comparative offers with the help of my insurance advisor i chose the best one suits me. Also all the paper work was done so quickly thank s to my advisor. I will definitely suggest to my friends and will be with you every year :)”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Gulru!

Posted 5 years ago

“No body contacted for insurance sell.”

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(Car Insurance) - Posted 5 years ago

“Very bad response rather no response”

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(Car Insurance) - Posted 5 years ago

Dear Talal, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Nissan Rogue 2015 model was assigned to one of our advisors, Mr. Faizan on 01st February 2020. As per our records, the advisor has contacted you on the same day and requested you to send the vehicle testing certificate as your vehicle is non-gcc specified. As per the standard operating process, the insurance companies would require the vehicle testing certificate for insuring non-gcc specified vehicles under comprehensive cover and such cases are subject to the underwriter's approval. The advisor was expecting to receive the required documents, however, it was not received.The advisor has also tried to contact you regarding the same but there was no response. We sincerely apologize for any inconvenience caused to you. Rest assured we have taken the necessary action at our end and have given the appropriate feedback to the advisor. We at InsuranceMarket.ae strive hard to meet our clients expectations and are keen to maintain our customer satisfaction levels. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Quick, precise, best rates”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“I used them as my existing insurance renewal quotation was very high. I asked for a comparison and it turned out to be more than 40% higher than InsuranceMarket.ae offered. They came back very quickly. I put a request in on Thursday evening around 10pm) and given the next day was Friday) they came back at least by 12pm on Saturday. I would definitely recommend them. Their advisor (Ahmar) was friendly and helpful and was happy to help try and get a lower quotation then already offered.”

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(Car Insurance) - Posted 5 years ago

Thanks Bernard!

Posted 5 years ago

“Still no response.”

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(Car Insurance) - Posted 5 years ago

“SaturdAy service is limited?”

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(Car Insurance) - Posted 5 years ago

“very responsive .. good customer service”

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(Car Insurance) - Posted 5 years ago

Thanks Mohsin!

Posted 5 years ago

“Mr. Faizan Noor my insurance adviser was very helpful & proactive in giving me the best quote. He is a very professional individual with a customer centric mindset. I would definitely recommend him to my family & friends who are shopping for insurance.”

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(Car Insurance) - Posted 5 years ago

Thanks Salman!

Posted 5 years ago

“speedy service”

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(Car Insurance) - Posted 5 years ago

Thanks Jibin!

Posted 5 years ago

“More then my expectations”

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(Car Insurance) - Posted 5 years ago

Thanks Liudmila!

Posted 5 years ago

“purchase of car insurance went well, however insurance market forgot to highlight that for the Oman coverage of the insurance i have to visit the insurance branch to get the hard copy of the Oman insurance. I will not go with insurancemarket again, as the price is not better than an insurance in inspection center and i had to make an extra trip. faster if i do it while car inspection is going on.”

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(Car Insurance) - Posted 5 years ago

“Nobody contacted”

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(Car Insurance) - Posted 5 years ago

Dear Firoz, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Toyota Yaris 2014 model was assigned to one of our advisors, Ms. Khevna on 30th January 2020. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. Rest assured we have taken the necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. We sincerely apologize for the delayed response. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Continue your good service.”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Really good attitude towards customers.”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very fast quotation. Great service”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“As promised i didnt get the best rates and found better rates from a different company and went ahead with it”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very responsive team, fast service and instant policy issuance. Would recommend this website to everyone.”

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(Car Insurance) - Posted 5 years ago

“I am very happy the way Nithin from Insurance market handled the transaction with very good guidance in terms of policy and good discount . Efficient , I would definitely recommend Insurance market to my friends .”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Harry!

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews