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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service is not good as expected and please don’t trouble me with any more calls”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Suhail, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Dodge Charger 2018 model was assigned to one of our advisors, Mr. Akshay on 25th February 2020. We have identified that the advisor did contact you on the same day to confirm the necessary details. Moreover, the advisor sent an email on the same day and informed you to send the Registration Card and the Driving License in order to get the best possible options for your motor insurance. We are not certain if you have received our emails as we did not get any response from your end. We sincerely apologize for the inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We sincerely apologize for any inconvenience caused as we at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“I got same price as any another place , “as i though i could have lower prices here” But the service and tge responding time was really great Thank you”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Great services...”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thank you!

Posted 4 years ago

“Very good and supportive”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Hammad!

Posted 4 years ago

“Great and fast service with competitive price. Im getting all my cars quota from insurancemarket.ae first they saved AED 500”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Eisa!

Posted 4 years ago

“Very good Support and a competitive Quotation was sent with all comparisons Support was quick and seamless. Very Very Happy to use this service for first time will definitely use it again”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Faisal!

Posted 4 years ago

“Perfect service”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Ijaz!

Posted 4 years ago

“Il est toujours intéressant de connaître les différents tarifs pratiqué par les assurances.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Eddy!

Posted 4 years ago

“Dealing regarding car insurance is very easy and simple but above all it is pretty sure effective and useful.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Brendo!

Posted 4 years ago

“Staff very supportive and really like the quality of services Specially Tausif very proactive”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Saeed!

Posted 4 years ago

“to much prices”

Helpful Report

(Car Insurance) - Posted 4 years ago

“No one called or got quote”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Vivek, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Toyota Rav4 2008 model was assigned to one of our advisors, Ms. Nimeesha on 24th February 2020. The advisor did contact you on the same day to confirm the necessary details prior sending the quotes, but there was no response. Therefore, the advisor has sent a follow up email on the same day. We sincerely apologize for the delay in sending the quotes as it is not our usual standard process and we do understand the urgency of your inquiry. Rest assured we have give a stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“I would recommend the team to provide some offers/promotions for consistent customers”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Nice, but I could be a little bit quicker”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Good service”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thank you!

Posted 4 years ago

“:) thanks for your help”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Mohamed!

Posted 4 years ago

“Thank you very much Binish”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Mohamed!

Posted 4 years ago

“Respond is good and overall is acceptable.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thank you!

Posted 4 years ago

“................”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thank you!

Posted 4 years ago

“I have had a good experience in getting my car insurance renewal done through Insurance Market. To be honest they were much better than the other more popular sites like yallacompare (horrible site and worse service!) and souqalmal. I would recommend using Insurance market to anyone looking for car insurance.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thank you!

Posted 4 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews