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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No follow up.. no answer for the calls”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma'am, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We really appreciate that you have given us a chance to prove our core belief in providing exceptional service to our customers and would like to thank for inquiring with us. We are glad that the advisor was able to assist you with your motor insurance renewal and has provided the best possible deal. Thank you for purchasing from InsuranceMarket.ae! Upon further investigation, we have identified that you have inquired with us for your motor insurance on 03rd February 2020. As per our records, the advisor has sent the motor insurance renewal quotes from different providers (AXA, RSA, OIC and Noor Takaful) on the same day. The advisor has tried contacting on you 08th February 2020 and sent an email follow up as well. We are truly apologetic for any inconvenience caused and rest assured we have given stern feedback to the advisor to ensure it is not repeated in the future. We would like to thank you once again for giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“It was good”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Neeraj!

Posted 5 years ago

“Easy contact with knowledgeable consultants”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Stephane!

Posted 5 years ago

“given good and fast services all the time”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Muhammad!

Posted 5 years ago

“When comparing the rates its too high.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“quick to respond and very efficient”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Labeeb!

Posted 5 years ago

“I submitted my query about 1 week ago I got the call for details and that was it. Never got not even 1 quote from them.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“One of your Sales agent Angelo Bustarga was very helpful. He helped me all the way of the process. From giving an option which will suit with my budget, Explaining all the difference between the other insurance, Keeps me updated of my insurance status and up to the last process which is issuing the insurance. I’m really THANKFUL with your staff. Keep it up guys. Cheers...”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Rhyan!

Posted 5 years ago

“Worst service ever, high prices, wrong data input, misleading information, i will never recommend this service to anyone”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Acceptable”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Good follow up”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Still not received any quotation”

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(Car Insurance) - Posted 5 years ago

“too late the replay”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Excellent service”

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(Car Insurance) - Posted 5 years ago

Thanks Shahid!

Posted 5 years ago

“No quote received”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Karim, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for GMC Sierra 2018 model was assigned to one of our advisors, Mr. Arsalan. As per our records, the advisor has sent RSA comprehensive insurance quote (including agency repairs) on 10th February 2020. We sincerely apologize for the delayed response as we were experiencing server downtime. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. Rest assured we have taken the necessary action at our end and the issue is resolved. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Insurance not renewed as per the mentioned time , wasted entire day. Hope to get my money back.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“It’s been a week after request and no reply or quotation received”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Still awaiting the quote”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very competent Best price”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Marco!

Posted 5 years ago

“Still awaiting response”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Ben, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for BMW 440I 2017 model was assigned to one of our advisors, Mr. Ahmar. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Qatar Insurance and Oman Insurance). We sincerely apologize for the delayed response as we were experiencing server downtime. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. Rest assured we have taken the necessary action at our end and the issue is resolved. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews