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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,500 Reviews
84 %
of reviewers recommend AFIA Insurance Brokerage Services LLC
4.3
Based on 2,500 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read AFIA Insurance Brokerage Services LLC Reviews
Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

Write Your review

Not heard from the rep
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Posted 4 years ago
Dear Blaine, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your home insurance inquiry was assigned to one of our advisors, Mr. Larry on 2nd July 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, RSA and Qatar Insurance) on 6th July 2020. We apologize for the delay in sending the home insurance quotes and we have given stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We have identified that the advisor is in touch with you and we can assure you that he will be assisting you with your home insurance process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Looking forward to hearing from you soon. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 4 years ago
GOOD SERVIECE
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Posted 4 years ago
Thanks Ismail!
Posted 4 years ago
Very good service, thank you!
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Posted 4 years ago
Thanks Chelsea!
Posted 4 years ago
Fast response, great service and price.
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Posted 4 years ago
Thank you!
Posted 4 years ago
أفضل أسعار في السوق 👌
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Posted 4 years ago
Thanks Mohammed!
Posted 4 years ago
To date, no one has called me - all I have had is an email saying someone would get in touch shortly, that was Thursday last week! I even chased the email by replying and still no one has contacted me.
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Posted 4 years ago
Dear Claire, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your home insurance inquiry was assigned to one of our advisors, Mr. Larry on 2nd of July 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Qatar Insurance and RSA) on 6th of July however you already purchased the insurance from elsewhere. We apologize for the delay in sending the home insurance quotes and we have given stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor-made options for their insurance. This process requires us to check each and every detail as it helps the advisor in generating accurate quotations. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 4 years ago
Very good
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Posted 4 years ago
Thanks Salah!
Posted 4 years ago
good offer
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Posted 4 years ago
Thanks Osama!
Posted 4 years ago
they gave a follow up call minutes after I asked for quotation thru the site
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Posted 4 years ago
Thanks Remelie!
Posted 4 years ago
Why I can not get AED 50 discount now if I refer 5 friends. This is not fair.
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Posted 4 years ago
I haven't received a proper response yet.
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Posted 4 years ago
Rahul was very helpful and he gave me all the info regarding what will be the process for car insurance renewal. Price was good as well. Thank you
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Posted 4 years ago
Thanks Mihail!
Posted 4 years ago
RUbbish service
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Posted 4 years ago
No quotes received more than 3 days request has been raised
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Posted 4 years ago
Dear Zarana, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Nissan X-Trail 2018 model was assigned to one of our advisors, Mr. Ritesh on 5th July 2020. We are not certain if you have received our emails as we have identified that the advisor has sent comparison quotes from different insurance providers (AXA, Qatar Insurance and RSA) through email on the same day. We sincerely apologize for the inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We have identified that the advisor is in touch with you and we can assure you that he will be assisting you with your motor insurance renewal process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Looking forward to hearing from you soon. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 4 years ago
Great Service!!!
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Posted 4 years ago
Thanks Shahmeer!
Posted 4 years ago
Great service by Rahman, good prices. Strongly recommended.
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Posted 4 years ago
Thanks Bala!
Posted 4 years ago
I enjoyed the experience of dealing with the insurance market even though I did not get insurance. I like their quick responses to the requests that I had and taking prompt to respond to those requests quickly. Maybe in the future, I will try the insurance market earlier, and unlike this time where I had a couple of days to renew my car registration.
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Posted 4 years ago
Thanks Fatma!
Posted 4 years ago
The website doesn't give any online quotes which pretty much defeats the purpose. I basically had to fill in my details and wait for someone to send me a quote by email. What's the point really? I received a call from someone in sales. I asked him to call me back in 2 minutes which he didn't. It has been 2 hours since.
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Posted 4 years ago
Dear Vishal, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We really appreciate that you have given us a chance to prove our core belief in providing exceptional service to our customers and would like to thank you for purchasing from InsuranceMarket.ae! Upon further investigation, we found that your motor insurance inquiry for Jaguar XF 2013 model was assigned to one of our advisors, Mr. Nithin on 6th July 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and RSA) through email. As a company, we are committed to give prompt and high quality customer service experience. We sincerely apologize for the delayed response and we have already given stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor-made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating accurate quotations. We would like to thank you once again for insuring with us and giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 4 years ago
Easy access
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Posted 4 years ago
Thanks Norbie!
Posted 4 years ago
I am an existing customer, I asked someone to call me back to renew my insurance, no one did. I sent an inquiry on the web site, heard nothing back
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Posted 4 years ago
AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews