Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Normal, although am yet to receive my policy documents”

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Posted 8 years ago

Hello Olukemi. Thank you for your feedback it is important to us. I have requested one of our senior team members to contact you regarding your policy documents. Samantha Insure Your Motor

Posted 8 years ago

“Was very happy with what I was offered and given. Thabk you.”

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Posted 8 years ago

“I'm very happy thanks”

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Posted 8 years ago

“Rip off do not buy the quote you get always goes up and keep an eye on the excess always super high and the 14 cancellation is a joke (says £50)they charged me £120 for cancelling after 7 days , I'm sure they did it so I wouldn't cancel , go with a well known company for a pleasant experience and avoid this company”

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Posted 8 years ago

Hello Louise. Thank you for your feedback. Sorry to hear you are unhappy. I have asked our complaints team to look into your comments. The premium can sometimes change between the quote and purchase stage, but this usually only happens when risk or personal details are found to be different. Our agents are trained to fully explain any differences to the customer before they purchase. The amount charged for the insurance cover given will depend on the annual premium and how many days this is in force. Our complaints department will be happy to run through this with you. Samantha Insure Your Motor.

Posted 8 years ago

“Exelent servise! Explains everything you have to know, and even if you still have any questions they will always help you and find a best issue! I recomend choosing Insure your motor!”

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Posted 8 years ago

“This company is very good,they do their best to help you obtain the lowest price on insurance.”

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Posted 8 years ago

“Great thanks for everything it was very helpful”

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Posted 8 years ago

“Very helpful and explained everything thoroughly”

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Posted 8 years ago

“Very pleased well recommended”

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Posted 8 years ago

“good service, good deal ,thanks”

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Posted 8 years ago

“hi I am not happy at all as I know when I send my review nothing will happen no action will be taken it is just a formality but still you want to take this opportunity than your company is not good at all they are doing very wrong with innocent people like me as I compare the price on search engine I found that your company is the cheapest so I went online and tried to do my car insurance but it didnt let me do that took my all debit card details and got a message that I have to wait for someone will call from company and than only I can drive my car I waited for 7 days noone called me than I only called them and spoke to someone at customer care which took 2 hours to give my details and after that only I was insured but I am 100% sure that no one told me that there will be a interest involve in my insurance when I got a mail and when I gone through it I realise that I have to pay interest which I dont want to why should I pay a interest which is not allowed in my religion and when I called to cancel my policy they charged me for nothing as I am a poor person cant afford enough money as I have to do insurance from other company which is not charging me any interest at all and you guys using a poor persons money see your will not survive for long time as you guys are cheating us and playing with people like us and now to get my money I have to wait for 40 days this is a joke hope this mail or reviwe should be reached to the owner of the company so that he or she knows whats happening in their company many more things to say but you dont have a time and I too.”

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Posted 8 years ago

Hello Mohammed and thanks for your very comprehensive feedback which we value greatly. This is Jonathan from Insure Your Motor and I am the Head of Customer Communication and Insight. I would like to assure you that the Directors of our company see every review that we receive. You have covered a number of points and we will be back in touch with you early next week to respond fully. Many thanks again, Jonathan.

Posted 8 years ago

“I am very happy customer of Insure Your Motor.”

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Posted 8 years ago

“Compulsory access is quit high”

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Posted 8 years ago

“Pleased. With what I got so far”

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Posted 8 years ago

“The person i was dealing with was Stuart. He was very good and done everything to get me a good quotation hence why I bought insurance from him. Eddie O Reilly”

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Posted 8 years ago

“Staff very helpful explained everything I needed to know”

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Posted 8 years ago

“I obtained a quote from confused.com, got an insant call back from yourselves, the member of staff that called me back was very helpful, and although the quote given on the website went up on the phone, the staff member helped it become an affordable option. Everything has been very smooth and again, credit to the member of staff that called me, it was due to his good nature i signed up. happy customer :)”

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Posted 8 years ago

“Customer service outstanding, ease of access second to none, price of premiums a little high but that's down to my own misfortune.”

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Posted 8 years ago

Hello Justin. Thank you for your feedback. All feedback is helpful to us,as it assists us with our customer journey which is important to us. Samantha Insure Your Motor.

Posted 8 years ago

“Good insurance and very cip”

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Posted 8 years ago

“all customers want to say its really good company,nice people, fast, and secure.”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews