Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

Questions

Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Insure Your Motor made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's great price. Thank you 😊”

Helpful Report

Posted 7 years ago

“its jus incurens”

Helpful Report

Posted 7 years ago

“One of the worst decision I made to insure with this company (Insure your motor) I've cancelled my insurance due to some financial circumstances they kept my deposits which was £466 they charged me cancellation fee £125 and they've asked me to pay more £684.22 Either I keep insurances or not very bad service very disappointed would not recommend to anyone”

Helpful Report

Posted 7 years ago

Good afternoon, thank you for your review. We are sorry to hear of your experience with Insure Your Motor in regards to the cancellation of your policy. To gather further information we will investigate your complaint, and we will contact you to discuss this further. Kind Regards, Insure Your Motor.

Posted 7 years ago

“Good customer service.”

Helpful Report

Posted 7 years ago

“Too many phone calls, calls took too long, payment didn't go through because insurance companies have a bad rep with credit card companies = a LONG time having to run through everything on the phone. Not an intuitive system for uploading information to the insurance website and TOO much information asked for, more than enough to steal an identity, your firewalls better be 100 percent safe. Email today said a) uploaded drivers photos were not PDF when they were, claimed they were unintelligible when they are, high quality scans. Look the staff are lovely, it is not their fault just the scripts they have to work with.”

Helpful Report

Posted 7 years ago

Good morning, thank you for your review. We are sorry to hear of your concerns regarding the purchase of your policy. We will contact you in due course to discuss this matter further. Kind Regards, Insure Your Motor.

Posted 7 years ago

“All went well. Real people to talk to. Thank you.”

Helpful Report

Posted 7 years ago

“Really happy with service received very quick and easy well recommend”

Helpful Report

Posted 7 years ago

“Everything was explained to me in the easiest terms. The service was excellent and your insurance representative (Ben) was a great help. Thank you.”

Helpful Report

Posted 7 years ago

“A non insured driver crashed into the back of me and I still had to pay £3,000 excess. Even though it was not my fault and the other driver admitted it. This company is useless plus it took 10 months to get my car repaired. Never use insure your motor, your basically not covered for anything”

Helpful Report

Posted 7 years ago

Good morning, thank you for your review. We are sorry to hear of your concerns, and we will contact you directly to discuss this further. Kind regards, Insure Your Motor.

Posted 7 years ago

“Absolutely useless. Avoid this company”

Helpful Report

Posted 7 years ago

Good morning, thank you for your review. We are sorry to hear of your concerns, and we will be in contact with you shortly to discuss this further. Kind Regards, Insure Your Motor.

Posted 7 years ago

“I'm very very happy”

Helpful Report

Posted 7 years ago

“Am happy to be a costumer with you”

Helpful Report

Posted 7 years ago

“Every question you ask the customer service team - I got what I wanted”

Helpful Report

Posted 7 years ago

“Hi I recently took out car insurance with insure my motor. There customer service was very helpful in finding me the cheapest insurance I could find. And it was all straight forward I would definitely recommend insure your motor to my friends and family. Thanks again insure your motor and all the team. Michael cotton. Michael.cotton1@hotmail.co.uk”

Helpful Report

Posted 7 years ago

“I hope you will make me happy”

Helpful Report

Posted 7 years ago

“Not happy at all with this company. Been charged quite a lot on things that my former insurance company wouldn't. Example got charged £106 to swap a car on my insurance. This is the 2nd time this has happened. Plus sending me an email and letter saying i was owing money that i wasn't simply because someone hadn't updated their system despite me reminding him to do so at the time. Ridiculous!”

Helpful Report

Posted 7 years ago

Hello Nwanedo. Thank you for your feedback. I'm sorry you are unhappy. I've asked one of our senior team to contact you to assist with your concerns. Regards Samantha

Posted 7 years ago

“So far so good, easy and quality service. Nice one!”

Helpful Report

Posted 7 years ago

“Do not use this company!! Extremely unprofessional and like to steal your money and claim its your fault. Also still take money off you after they have cancelled your policy. So far ive paid approx £500 for 3-4 weeks insurance and they have offered me a £39 refund. Seems impossible to speak to a manager and then they claim you never requested a call back. After being promised a call back after an investigation this never happened and i recieved a letter saying they trust i remained happy with outcome we agreed between us. When calling to ask about this and what the outcome was as they clearly must of made this agreement with someone else the response i recieved was that i could treat this as the agreement we made (even though there was no agreement made and i said i was not happy for the complaint to be closed) and they'll send the same letter out again. How unprofessional Currently awaiting another call back hopefully Ill recieve this one. Seriously do not get get insurance with these. Im aware i wont get anywhere with this company which is why ill be getting the x ray involved and the financial ombudsman.”

Helpful Report

Posted 7 years ago

Hello Laurie. Thank you for your feedback. We're very sorry that the service you received did not meet with your expectations. I believe that our customer services team spoke with you over the weekend to address your concerns and hope that everything has now been resolved to your satisfaction. We do appreciate your taking the time to provide us with views. Best wishes. Samantha.

Posted 7 years ago

“Thank you for your wonderful service”

Helpful Report

Posted 7 years ago

“The service I received was very helpful and the team did a fantastic job”

Helpful Report

Posted 7 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews