Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,262 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When doing car insurance I have never been ask to prove so much information and don’t understand why you need my ni number. Also the lad who set my insurance up didn’t have a clue what he was doing kept putting me on hold. So he could ask his manager things. Also I am still getting calls asking for things. That I have put on the portal.”

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Posted 6 years ago

“if the price was little bit low”

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Posted 6 years ago

“insured my car”

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Posted 6 years ago

“Excellent service managed to get some discount. I will carry on using your company for my insurance.”

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Posted 6 years ago

“The telefone service is terrible. Attendants don’t know very clear your insurance information and took me almost 30 minutes to be answered”

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Posted 6 years ago

Good morning, We are sorry to hear of your concerns regarding the insurance policy held with us. Please be assured your comments have been noted, and we are to investigate the matter fully. We will contact you to discuss this further once we have completed our investigations. Kind regards, Sarah.

Posted 6 years ago

“Quick, efficient service”

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Posted 7 years ago

“Car insured. Best quote for this year Found minor contradictory advice given by sales person and customer service”

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Posted 7 years ago

“was expecting more from them but any way was good choice to stay for another year”

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Posted 7 years ago

“I would say acceptable rather than happy. Plus points - Fast and efficient - and ended up with a good price (although a threat of moving elsewhere reduced the quote, surprise, surprise). You're punished if you go down the direct debit route, and I will end up paying £150 more over the 12 months. Doesn't seem fair in my opinion, so advice I guess is to pay all upfront.”

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Posted 7 years ago

Hi Andrew, thank you for taking the time to leave your review. We take all types of feedback on board and your comments have been duly noted, as we are always looking for ways to improve our customer journeys. Kind regards, Sarah.

Posted 7 years ago

“The person was able to find me insurance In the end.”

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Posted 7 years ago

“I am happy with your company”

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Posted 7 years ago

“The guy was friendly and experienced”

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Posted 7 years ago

“👍 is Ok insure”

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Posted 7 years ago

“Polite a knowledgeable staff. Shame the quote o revived online wasn’t honoured, but, I understand the reasons.”

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Posted 7 years ago

Thank you for taking the time to leave your review, your comments have been noted and are appreciated. Kind regards, Sarah.

Posted 7 years ago

“Very happy”

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Posted 7 years ago

Hi Christophe. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 7 years ago

“Everything’s fine except monthly payment is high.”

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Posted 7 years ago

Thank you for taking the time to leave your review today. We take all types of feedback on board, and appreciate your comments! Kind regards, Insure Your Motor.

Posted 7 years ago

“good and easy”

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Posted 7 years ago

“Very happy however some staff are very rude”

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Posted 7 years ago

Thank you for taking the time to leave your review. We are sorry to hear you are unhappy with the level of service we have provided. Please be assured your comments have been duly noted, and we will investigate the matter fully. A member of our complaints team will shortly contact you to discuss this further. Kind regards, Insure Your Motor.

Posted 7 years ago

“its good little bit expensive”

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Posted 7 years ago

Good afternoon, thank you for taking the time to leave a review, we appreciate your comments! If you would like to discuss them further please don't hesitate to contact our customer care team on 0333 400 1646. Kind regards Insure Your Motor.

Posted 7 years ago

“Hi I have not received a welcome pack. So I don't know much about my insurance and don't know who to call if my car breaks down. Also I'd prefer to get emailed as my phone is not working properly for phone calls. Thanks.”

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Posted 7 years ago

Hello Mark. Thank you for your feedback. I've raised your concerns with a senior member of the team, they have resent your documents. On occasions we've found our emails sometimes go to our customers junk mail. It may be an idea to check if you still have not received the documents. If we can be of any further assistance please do not hesitate to contact us.

Posted 7 years ago

Insure Your Motor is rated 4.3 based on 2,262 reviews