Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

Questions

Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Insure Your Motor made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been happy with your service. It was a nice experience.”

Helpful Report

Posted 9 years ago

“Insured myself, took the company over a week to Email me my documents, I got pulled over by the police and the vehicle was not even on the insurance data base. Had great difficulty proving I was insured. Not happy with the service I have received.”

Helpful Report

Posted 9 years ago

“It is quick and good service. Also the best price..”

Helpful Report

Posted 9 years ago

“Apart from a good telephone manner, someone isn't organising the documents I keep sending them, by post and email. Third time I had some send them key documents, and I keep receiving cancellation letters. It's not that hard.”

Helpful Report

Posted 9 years ago

“Good communication skills of staff. Good Quick response. Good professional staff. Good explanation of the policy.”

Helpful Report

Posted 9 years ago

“short of using your services to evaluate your work”

Helpful Report

Posted 9 years ago

“The staff have good customer care services I was pleased with that.”

Helpful Report

Posted 9 years ago

“I was happy with my insurance deal that I got and I would recommend my friends”

Helpful Report

Posted 9 years ago

“I've been trying to cancel my insurance for a week now. I've spent more than 10 pounds now holding on the phone. The only thing left for me to do is to cancel my direct debit and contact my lawyer now.”

Helpful Report

Posted 9 years ago

Hello Stanislav, Jonathan from Insure Your Motor here. I'm very sorry to hear about the difficulties you have been experiencing but grateful for your feedback. I have asked for a member of our cancellations team to make immediate contact with you to resolve your query.

Posted 9 years ago

“With regards to the Customer service & response time, it is really quick & great! but the insurance prices are Skyscrapers that too for new drivers! I'm happy with the service provided.”

Helpful Report

Posted 9 years ago

“Bit complicated at first but madtered it”

Helpful Report

Posted 9 years ago

“Very cheap and very good customer serviceservice thanx”

Helpful Report

Posted 9 years ago

“This is the worst company, I have ever had the misfortune to use. It is virtually impossible to get hold of anyone, they never ring back, they don't send you your insurance documents via email or post. Then have the bloody nerve to issue a letter, informing you that your insurance is not finalised and you have seven days to send them additional information. If you don't, they will charge you their admin costs. Rip off comes to mind! The charges would seem acceptable to me. Except, I was out of the country on business. So, I was not aware that there was a issue, until I returned home to find a letter. No telephone message on my mobile, no email. Absolutely nothing! Then, I try to call to sort out the issue. You have no chance getting through as they are on half day or to busy! Quite frankly, you have more chance in meeting the pope that get through to this lot! Unbelievable service, from a second rate insurance company/ broker. Unfortunately, I have to start looking at legal action.”

Helpful Report

Posted 9 years ago

Hi Kevin and thanks for your feedback. It's Jonathan here from Insure Your Motor. I am really disappointed to hear about your experience and have already escalated your comments to our Complaints Team who will be in touch with you directly to resolve everything for you and ensure that you're completely satisfied. Your feedback is important to us and we do read every comment that's made whether it's positive or indicates areas of improvement. All feedback is also seen by our Chief Executive and other Directors. Thank you again for taking the time to write this review.

Posted 9 years ago

“Can't believe it takes you 30 days to refund the customers money back”

Helpful Report

Posted 9 years ago

Hello Nadia - Jonathan here from Insure Your Motor. If premiums have been paid to the insurer then it can take some time for the monies to come back to us. Usually, refunds are processed in much less time.

Posted 9 years ago

“really all right I will recommend your insurance company friends”

Helpful Report

Posted 9 years ago

“Great friendly helpful service”

Helpful Report

Posted 9 years ago

“I felt so helpful thankyou so Much I have sent a required documents Through e-mail prove of address driving license and the paper about two weeks ago but I received a letter saying that I have to send some documents.”

Helpful Report

Posted 9 years ago

“Promptly and accurately services i am satisfied”

Helpful Report

Posted 9 years ago

“Is very expensive and hope to reduce little bit next year”

Helpful Report

Posted 9 years ago

“Very good service, how ever I can't seem to get the 2-1 cinema tickets via meerkat as I went thru compare meerkat.com If can be sorted the service will be faultless Thank you”

Helpful Report

Posted 9 years ago

Hello Vijaybhai - The cinema ticket offer is through Compare the Market and not us. If you log onto their site (www.comparethemarket.com) as an existing customer, you will be able to get your 2-1 cinema ticket offer. Hope you enjoy the film and thanks for your feedback.

Posted 9 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews