Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

Questions

Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes I'm wery happy thenks”

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Posted 8 years ago

“Hi,I have an accident on 2/8/2016 ,it's was my fault,and I the xs direct insurance call me said that I have to pay for the third party claim up to 3000£ on my policy,and when I took out my policy insure your motor didn't sent me any documents policy,I am very disappointed in your company,my regards is w333tel”

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Posted 8 years ago

Hello Y phan le nhu. Thank you for your feedback. It is important to us. I have asked one of our complaints team to investigate your concerns and come back to your direct. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Customer friendly”

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Posted 8 years ago

“Realy good”

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Posted 8 years ago

“i insured my car through you but still have not received my insurance certificate or documents. Can you please explain? Car reg is GK08BYP thank you in advance, Olivia Campbell”

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Posted 8 years ago

Hello Olivia It's Samantha here from Insure Your Motor.Thank you for your feedback. I am sorry to hear you have not received your documents. I have asked one of our team to look into this for you.They have advised me your documents have been emailed to you. It may be an idea that you look into your junk folder to see if they have been received there by mistake. We have also posted a copy for your convenience if you are unable to locate them. Regards

Posted 8 years ago

“very happy”

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Posted 8 years ago

“The online rate and the rate on the phone was different ....”

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Posted 8 years ago

Hello Tessy. Thank you for your feedback it is important to us.The premium can sometimes change between the quote and purchase stage, but this usually only happens when risk or personal details are found to be different during the validation process and our agents are trained to fully explain any differences to the customer before they purchase. Regards Samantha Insure Your Motor

Posted 8 years ago

“Very good and fast quite”

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Posted 8 years ago

“Yes it's very good”

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Posted 8 years ago

“Rubish rubish rubish rubish rubish”

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Posted 8 years ago

Hello Tomasz. Thank you for your feedback it's Samantha here from Insure Your Motor. I am sorry to hear you are unhappy as our customer journey is important to us. I have asked one our complaints team to contact you so they can understand your concerns and assist you. Regards

Posted 8 years ago

“Yes I was very happy with the service will tell friends about you”

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Posted 8 years ago

“Lied to over and over , had my deposit and first month insurance taken because they mislead me to believe I had more time to prove my address as I had only just passed my test . Wouldn't recommend to anybody unless u can afford to give away money at no expense.”

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Posted 8 years ago

Hello. Thank you for your feedback all feedback is important to us. I have contacted our complaints team regarding your comments. They have advised me that they have investigated your concerns and contacted you direct with their findings. Regards Samantha Insure Your Motor.

Posted 8 years ago

“I was quoted another customers quote, after paying a deposit of £320 and agreeing to my new policy, I received a phone call from the customer advisor I had been dealing with to tell me what he had done, he then gave me the figures that I should have been quoted and asked me if they were convenient (they were more than I had originally been quoted) and then expected me to pay more! Very poor customer advisor who I found very incompetent at his job role!!! What a bad start to a 12 month contract!”

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Posted 8 years ago

Hello Georgina. Thank you for your feedback it is important to us. I am sorry to hear you are unhappy and have raised this with our complaints team who are investigating your comments. Our customer journey is important to us and once they have investigated they will contact you with their findings. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Help me to find the right insurance price on my circumstances and advise me well. Thanks”

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Posted 8 years ago

“its ok I am Happy. Thank you”

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Posted 8 years ago

“Applied online, had to call a couple of times as did not receive call back. Spoke to Anthony for 20 minutes and was fully covered He was very good”

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Posted 8 years ago

“Just good!!!!”

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Posted 8 years ago

“Very easy process. This Web site was easy to apply for car insurance. Will use again .”

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Posted 8 years ago

“I am happy with their service. I did try several other insurers but they could not do it because i was not allowed any change to my car so i was not happy so i tried this company and they helped me out so i was very happy in the end thank you”

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Posted 8 years ago

“All of sudden you get a letter saying your insurance will be cancelled within 7days and no reason will be given along with that letter. Ridiculously poor service. I don't recommend because no will contact you by email or phone and they just send us threatening letters to home. Useless company.”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews