Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,262 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

Questions

Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My helper waa Alesha. Thank you again”

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Posted 6 years ago

“Very friendly”

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Posted 6 years ago

“Good one I hand no problem”

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Posted 6 years ago

“Hi great service”

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Posted 6 years ago

“Very helpful company.”

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Posted 6 years ago

“really happy with the service.”

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Posted 6 years ago

“Great service really helped me out”

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Posted 6 years ago

“Y”

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Posted 6 years ago

“Such a smooth process and a really helpful team. If you can't get through to them, they make sure that they call you back as soon as they can. Signing up and setting up was really straightforward and clear.”

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Posted 6 years ago

“I bought insurance with insure your motor , after 4 months when i ask them to cancel it ,they ask me to pay the cancellation of £634, nearly half of the full amount for the all year , read the terms and conditions well before you take insurance with them .”

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Posted 6 years ago

Hello Beniamin. Thank you for your feedback. All feedback is important to us. We're sorry you're unhappy with the terms and conditions of your policy. When our customers wish to purchase a policy our agents are trained to advise of our cancellation terms prior to any cover given. This allows our customers to make an informed decision on if they wish to purchase prior to making any payments. We would also ask if a customer wishes to cancel a policy to speak to us first, giving us the opportunity to see if there are any other options that may be a benefit to them. If you do wish assistance on your policy please do not hesitate in contacting us where one of our team will be happy to help you. Kind Regards Samantha

Posted 6 years ago

“hope to not wrong with 5*”

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Posted 6 years ago

“Hi great service”

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Posted 6 years ago

“Very satisfied with you're service thank you.”

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Posted 6 years ago

“I have not made a purchase with you”

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Posted 6 years ago

Hello Andrew. Thank you for your feedback. To assist you I've messaged you direct giving details of the policy your invite related to. Kind Regards Samantha

Posted 6 years ago

“I am disappointed I have been using insure your motor since I started driving, I renewed my insurance last week and I was told I would be paying 130 pounds come Monday you guys have taken 152 .54 pounds out of my account causing my account to go into overdraft. now Barclays is charging me for using their money. such a disappointment”

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Posted 6 years ago

Hello Pauline. Thank you for your feedback. I've asked one of our senior members of the team to look into your concerns and contact you direct to assist. Regards Samantha

Posted 6 years ago

“Excellent service, my second year with Insure Your Motor and I am not will to change them. Sam was very helpful and passion. Thank you”

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Posted 6 years ago

“Spoke to Aaron J (Renewals team) who went above and beyond to get a quote within my budget. I would highly recommend those who are looking for car insurance quotes to contact insure your motor and speak to Aaron J.”

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Posted 6 years ago

“Very good service excellent”

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Posted 6 years ago

“Absolute scammers! Terrible customer service! They don’t answer the phone, email doesn’t exist, website not available! Gave me a quote then after setting up a direct debit they added unexplained fees on to my policy!!”

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Posted 6 years ago

Hello Lauren. Thank you for your feedback. Unfortunately we've had some technical issues on our website this morning and are trying to get it resolved at present. I apologise for the inconvenience you've had and have asked one of our customer relations team to look into your comments and contact you direct. Regards Samantha

Posted 6 years ago

“agent called Ryan, was really helpful - thank you”

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Posted 6 years ago

Insure Your Motor is rated 4.3 based on 2,262 reviews