Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

Questions

Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its very good i like this thx for insurence”

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Posted 8 years ago

“Great service no complaints”

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Posted 8 years ago

“Easy and affordable.”

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Posted 8 years ago

“It's very easy to get and very helpful the customer service”

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Posted 8 years ago

“Pai ce sa faca???”

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Posted 8 years ago

“from 169 pounds in the application as it was what he called the staff gave 200 thousand per month because they are foreign.thanks”

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Posted 8 years ago

Hello Catalin. Thank you for your feedback. I have asked our complaints team to contact you direct to discuss your comments. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Hi there. The team is very helpful. And when i tried to send my license details the mail has bounce back can someone give me a valid email where i can forward it to. My email is hanoz@hotmail.com”

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Posted 8 years ago

Hello Hanoz. Thank you for your feedback. We did have a slight issue with the email address, which has now been resolved. I have also spoken to our team who will be contacting you directly to assist. I apologise for the inconvenience caused. Regards Samantha Insure Your Motor

Posted 8 years ago

“I still havent received any documents”

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Posted 8 years ago

Hello Deepak. Thank you for your feedback. I have contacted our team regarding your comments. They have informed me your documents have now been sent. I trust you have now received them. Regards Samantha Insure Your Motor.

Posted 8 years ago

“I searched for quotes on a number of websites 4 or 5 days before I needed insurance; your company provided the cheapest quotation. The day before I wanted my insurance to start, I completed the online application (no info was changed from my original request) and I was informed I had to speak to a member of your team the following day to complete; I had no problem with this. When I spoke with a member of your team (possibly Tyrone) I went through my history again and confirmed the details I had previously provided were correct and I provided no further or different information. I was then informed that the quotation would not be honoured and I was required to pay approximately another £35 a month and a much larger deposit of approx. another £150 more. I needed insurance that day, I originally proceeded your quotation in good faith and was put in a very difficult situation. When I expressed my dissatisfaction your team member I said that "I could take it or leave it". I needed car insurance that day, did not have access to a computer and therefore had no reasonable option but to accept the revised terms to be able to drive (from Cardiff to London) that day. I am extremely dissatisfied, I believe the original quotation should be honoured. Yours systems do not provide a reasonably expected level of service; you had my information for 4 or 5 days, nothing changed when I spoke to you but you rescinded on your quotation,”

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Posted 8 years ago

Hello Michael. Thank you. We appreciate the detailed feedback and take your comments extremely seriously. We will look into your concerns and provide you directly with a full written response before the end of this week. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Nice and easy process”

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Posted 8 years ago

“Well firstly insurance way over the top i know i have 3 points but £2700 for a 29 year old with audi a3 tdi is taking the mick..then insurance originally was £2100,an u add 23. Something percent interest thats fully having a laugh..an ive never had to sign n post documents n utility bills n stuff,an also u take ages to pick up phone an make ammendments..truly the worst company ive ever been with.”

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Posted 8 years ago

Hello. Thank you for your feedback, it is important to us. Our complaints team are looking into tour comments and will contact you directly. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Your customer service advisor was calm and she was good at listening to the customer and gentle in explaining what the customer enquired.”

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Posted 8 years ago

“.no comment ????”

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Posted 8 years ago

“i9009[oju89y98ujio[jm”

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Posted 8 years ago

“good price”

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Posted 8 years ago

“Good pricing and guidance on the telephone”

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Posted 8 years ago

“Is very good”

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Posted 8 years ago

“Johnathan was magnificent customer service really made me feel happy to be customer star customers service from him really happy”

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Posted 8 years ago

“I find the staff very helpful, informative and cooperative.”

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Posted 8 years ago

“Very happy, and nice communication.”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews