Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is so bad I don't now where to start so leaved as that”

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Posted 8 years ago

“Speaking give importance to customer”

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Posted 8 years ago

“provided a cheap quote considering points and claims.”

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Posted 8 years ago

“Hi my name is lee I was very happy with the way you helped me get my are on the road the only down full was I couldn't get it any cheeper but other than that I was very happy”

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Posted 8 years ago

“Fast service!!”

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Posted 8 years ago

“Am happy with my insurance deal however I still haven't receive my money back(refund) as I changed my contract from anuually to monthly payment. I paid everything anuually but later decided to go monthly Coz it's going overdraft!! It's Been more Thn week and am still waiting for my refund. Thanks”

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Posted 8 years ago

“They were very helpful”

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Posted 8 years ago

“nice support”

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Posted 8 years ago

“Best service, and very fast! Thanks”

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Posted 8 years ago

“Happy with them”

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Posted 8 years ago

“This company has terrible customer service and disgusting unprofessional attitude if you ever want to cancel your policy. They made me wait for hours even trying to get in touch with someone who can do it and then lied to me about number of things. I renewed my policy for less than a month and they charged me over £500 which then they said I am refusing to pay and the first letter they sent was a threat of debt collecting agency! On the call they have been unprofessional and just ignored that I was unhappy, not even a single apology. I would never recommend this company to anyone.”

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Posted 8 years ago

Hello . Thank you for your feedback it is important to us. I have asked our complaints team to look into your comments. Regards Samantha Insure Your Motor

Posted 8 years ago

“Good morniing”

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Posted 8 years ago

“Liars beyond belief, DO NOT USE THIS COMPANY.”

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Posted 8 years ago

Hello Kim. It's Samantha here from Insure Your Motor. I have asked our complaints team to look into your comments.

Posted 8 years ago

“I got a quote of the compare the market today, insure your motor was the cheapest. When i called them the guy asked what other car i drove, when i told him he said that it was a small engine and he would have to asked his underwriters as the new car had a bigger engine and the price may change. He came back on the phone with a ridiculous price that was far off from the original price that was quoted. When i told him i would not be taking the policy out he told me he would try and get me a discount from his manager. And you'll never guess what within 20 seconds of being on hold a £200 pound discount was given but the quote was still way higher than what i was originally quoted. I declined the rip off merchants offer and got my insurance from complete car cover instead. The guy i spoke to his name was Callum and if you still decide to call them which i suggest you don't and he is the one that answers the phone to you then i would ask him to put me through to another one of his colleagues.”

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Posted 8 years ago

Hello Danielle. Thank you for your feed back I have asked our complaints team to look into your comments. Regards Samantha Insure Your Motor

Posted 8 years ago

“Ok change my name .I m happy”

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Posted 8 years ago

“Brilliant service will certainly recommend others”

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Posted 8 years ago

“I have cancelled my policy after 6 days as I could not get through on phone. I had a call from a customer service operator , update and she was very rude , talked too fast , would not let me explain anything? I asked to speak to manager she put me on MUTE for ages and eventually I had to call back and try get through to someone with my complaint a man Richard someone in training was same manner---not understanding, rude, again. I finally spoke to a really nice guy named Michael and he has sorted all the cancellation for me and was extremely helpful and CALM. I have made a complaint about the two rude people and I no longer have insurance with Insure . I would not advise anyone to use your company. Susan Curtis.”

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Posted 8 years ago

Hello Susan. Thank you for your feedback. All feedback is important to us. I am sorry that you were unhappy with our service. I complaints team will look into your concerns and contact you direct. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Everything was ok”

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Posted 8 years ago

“The customer service was very helpful and took time to explain everything”

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Posted 8 years ago

“Cheap insurance...”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews