Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Never buy policy from this company is the worst company”

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Posted 8 years ago

Hello Terchila. Thank you for your feed back. All feedback is important to us. I have asked our complaints team to contact you regarding your comments. Regards Samantha

Posted 8 years ago

“Rip off merchants, plain and simple, will never ever use this company again”

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Posted 8 years ago

Hello Ashley. I am sorry to see your comments. I have asked our complaints team to contact you regarding your concerns. Regards Samantha Insure Your Motor.

Posted 8 years ago

“I unhappy about this company”

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Posted 8 years ago

Hello Saeed. Thank you for your feedback it is important to us. I have asked one of our senior managers to contact you. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Very not happy disgraceful shocking”

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Posted 8 years ago

Hello Thomas. It's Samantha here from Insure Your Motor. Thank you for your feedback it is important to us. I have asked our complaints team to contact you to discuss your comments.

Posted 8 years ago

“Good customer service from Mr Brad Morris .”

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Posted 8 years ago

“Its a very good company”

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Posted 8 years ago

“I started with this insurance now. currently I have no complaint reason.”

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Posted 8 years ago

“I took insurance out for a car that I was purchasing.. The sale fell through so therefore did no loner need the insurance. The policy was not even out for 24hrs and I was charged £50 cancellation fee so I lost £50 in 3hrs which is a joke. Not only I lost money but the £50 refund will now take upto 40days to get back into my bank account which just tops it all off. It's safe to I won't be gettin lg any insurance through you again.”

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Posted 8 years ago

Hello Kerrylee. It's Samantha here from Insure Your Motor. Thank you for your feedback it is important to us. I have passed your comments to a senior manager who will contact you.

Posted 8 years ago

“Charges need to be fully and clearly explained so customers can understand what they r buying. Small prints are not a way forward to win customers and instead word of mouth ends up destroying your business for misselling.”

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Posted 8 years ago

“I'm new with this company and i will expect a good quality service and the opportunity to receive good offers . So far i'm looking forward to achieve the status as loyal customer , but all depends on their next move . Moast important thing it is not what you sell it's what you stand for and how you sell. Best regards Miron”

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Posted 8 years ago

Hello Miron Thank you for your feedback. I would like to welcome you as a new valued customer. Our customer journey is important to us so any feedback is helpful. Regards Samantha Insure Your Motor.

Posted 8 years ago

“After paying for the insurance it is the first time I have had to then ring up to activate it to be able to drive and a month later I still have no Insurance Certificate where are my documents?? And also there are no contact details when I was also requested to either email, fax or send by post any items?”

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Posted 8 years ago

Hello David. Thank you for your feedback. I have advised one of our senior managers of your comments.They are looking into this for you and will contact you.to assist. Regards Samantha Insure your Motor.

Posted 8 years ago

“Very good Însur. Your. Moto”

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Posted 8 years ago

“This is a specialized insurance company and good at providing insurance but prices were not matching online and when spoken with staff more charge was added which I am sure is additional and included in the online quote. Therefore I ended up paying over 200 pound more although all the details were same as added online. Possible to get the extra changes to be refunded?”

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Posted 8 years ago

Hello Kranti. It's Samantha here from Insure Your Motor. Thank you for your feedback it's important to us. We ask our customers to telephone us to allow us to validate their information to ensure we offer all our customers the best product with the best insurer and price. The premium can sometimes change between the quote and purchase stage, but this usually only happens when risk or personal details are found to be different during the validation process and our agents are trained to fully explain any differences to the customer before they purchase. I have asked one of our senior managers to look into your comments and contact you with their findings.

Posted 8 years ago

“The was very helpful over on the phone, and the given clear instructions to follow.”

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Posted 8 years ago

“when I made my purchase I was automatically sent my insurance documents without asking for them or told to print them off myself . This policy is forcing me into bankruptcy . I do not have any ccjs against me and although I have now permanently emigrated I still don't want your finance company to distort my reputation in the financial world, I have asked for my policy to be cancelled and because theirs a claim against my policy I'm told until this is closed I will have to continue to pay. This is extortion my ombudsman has informed and legally advised me that this is going to take a little time to clear up but also promised me personally that it will be made public and the company involved will be investigated.”

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Posted 8 years ago

“The people at insure my motor were very helpful and I was pleased with the service I received from them. Over all very happy”

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Posted 8 years ago

“Thanks for cheap insurance and serious company”

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Posted 8 years ago

“Very good insurance company with reasonable quote. Great customer service as well. Will highly recommend it to everyone.”

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Posted 8 years ago

“Good service thankyou for your help”

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Posted 8 years ago

“Very good. Quick and easy”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews