Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well am pleased with the service.”

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Posted 6 years ago

Hi Beatrice, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 6 years ago

“😍😍😍”

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Posted 6 years ago

“Never did treated me very well was always increasing increasing”

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Posted 6 years ago

Hi Ebony. We are sorry to hear of your concerns regarding the insurance policy held with us. Please be assured your comments have been noted, and we are to investigate the matter fully. We will contact you to discuss this further once we have completed our investigations. Kind regards, Sarah

Posted 6 years ago

“Very expensive and staff where not helpful when I didn't want to renew my insurance. They kept sending me letters and emails asking me to renew when I repeatedly called to notify them that I simply want to cancel. I won't recommend Insure Your Motor to my worse enemy.”

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Posted 6 years ago

Hi Kennedy. We are sorry to hear of your concerns regarding the insurance policy held with us. Please be assured your comments have been noted, and we are to investigate the matter fully. We will contact you to discuss this further once we have completed our investigations. Kind regards, Sarah

Posted 6 years ago

“The advisor JayJay was really helpful and should be a role model for all other colleagues, he handled the call really well and adjusted his vocabulary to suit mine while maintaining his professionalism. Very helpful and managed to convince me to get insured with your company. A pleasure to speak to.”

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Posted 6 years ago

Hi Danyal, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 6 years ago

“The best service I’ve ever had and the guy on the phone was brilliant who got me a really good deal on my car insurance.”

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Posted 6 years ago

Hi Kasey-Lee. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“i have been with i/y/m for 6 years and if i had more time to shop around i would have gone elsewhere,my first reason is when i changed my car on top of the annual fee i was charged £112,ridiculous,secondly on the date of my next year starting i get an email demanding i give information that wasn,t asked for on renewal a month earlier(i was told everything was fine at the time)or my insurance will be invalid,not the first time either. I don,t for one minute think i am the only one this happens to but i do expect better,”

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Posted 6 years ago

Hi Calvon. We are sorry to hear of your concerns regarding the insurance policy held with us. Please be assured your comments have been noted, and we are to investigate the matter fully. We will contact you to discuss this further once we have completed our investigations. Kind regards, Sarah

Posted 6 years ago

“Excellent service Thank You .”

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Posted 6 years ago

“She was very good”

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Posted 6 years ago

Hi Mohammad, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 6 years ago

“Very good advisers and very helpful.”

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Posted 6 years ago

“online i get one price then on the phone higher.. not right”

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Posted 6 years ago

“Very good....even my renewal was very quick”

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Posted 6 years ago

“I WOULD PREFER TO HAVE MY RENEWAL PAPERS SENT BY POST, AS I DO NOT HAVE A PRINTER AND AS I AM OF THE OLDER GENERATION I LIKE TO SIT AND READ THE PAGES, AS MY EYESIGHT IS NOT AS GOOD AS IT WAS, I FIND IT DIFFICULT TO READ ON MY LAPT TOP. I DON'T DO A LOT OF DRIVING AND I WOULD HAVE LIKED TO SEE A LOWER PRICE FOR THE INSURANCE, I HAVE NEVER HAD OR CAUSED AN ACCIDENT. I AM HAPPY WITH YOUR SERVICE AND THE LADY I SPOKE WITH WAS VERY PLEASANT AND HELPFUL. THANK-YOU FOR THE SERVICE OVER THE YEARS.”

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Posted 6 years ago

Hi Edna, thank you for taking the time to leave your review. We take all types of feedback on board and your comments have been duly noted and referred to the relevant department, as we are always looking for ways to improve our customer journeys. I have also arranged for the documents to be posted, and these will be with you soon. Kind regards, Sarah.

Posted 6 years ago

“Excellent the man I spoke to shaur I don’t know how to spell his name was amazing.”

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Posted 6 years ago

Hi Sophia. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“Th agent Aleisha was very nice and friendly, really helpful and answered everything with as much information as possible. She was really great”

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Posted 6 years ago

“very good”

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Posted 6 years ago

“Easy to use online service. Clear communication from staff/through e-mail. Even managed to beat my renewal quote!”

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Posted 6 years ago

Hi Matthew. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“Spoken with Hannah Coates, she was quick and helpful in finding the right insurance quote. Excelllent service.”

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Posted 6 years ago

“👍🏻”

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Posted 6 years ago

“Very good Communication help me out with deposit very Satisfied”

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Posted 6 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews