Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

Questions

Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful, informative, honest. The gentleman I dealt with turned a chore into a refreshingly positive and pleasant experience.”

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Posted 9 years ago

“Fast and friendly service, only trouble was my emails kept getting rejected”

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Posted 9 years ago

“Yes good customer service .”

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Posted 9 years ago

“Insure your motor have been absolutely fantastic since taking out the policy, I missed place my driving licence which they needed a copy off, I was really worrying before Xmas that I may loose my deposit and it would be cancelled but they gave me extra 30 days to provide. thankyou ever so much.”

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Posted 9 years ago

Hello Harriet - thanks for your feedback and we're really happy that we could help you out.

Posted 9 years ago

“Quotation is not accurate, I applied from online and the initial quotation was £2,000. However when the agent called me they said the amount became £2,600. In Addition, from online there is a field in which you can choose for the voluntary excess so I only put £300, but when I got the certification the total excess became £3,000 which is more expensive than my car (my car cost £1,600 only). I called your hotline and they said the £3,000 total excess is required. In this case you should have not put a voluntary excess field in your online and just put the required £3,000 excess so that everybody will know it before they pay the insurance. One of my friend has a car insurance from Admiral and his total excess is only £300 and that's what he choose from online of Admiral. He is also a new driver like me.”

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Posted 9 years ago

Hello Mervin - Jonathan from Insure Your Motor here. Thanks for your feedback, it's really important to us. I've asked our team to review your call recording and they confirm that the £3,000 excess was disclosed during your conversation with our agent. Motor insurance can be quite complex as there are often compulsory as well as voluntary excesses. You opted for a voluntary excess but the insurer you selected also requires a large compulsory excess. If you contact our customer services team, they will be able to confirm all of the details to you and clarify any additional questions you may have.

Posted 9 years ago

“Very good sevice , but the insurance could be cheaper. THANK YOU :)”

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Posted 9 years ago

“Am happy and great costumer service”

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Posted 9 years ago

“very good , very good speaking all informed. thank you”

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Posted 9 years ago

“They were good on the phone a quick”

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Posted 9 years ago

“im very hapy with service thanks”

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Posted 9 years ago

“I can t do the e signature They are asking me for a code that I never received Please advice Thanks Houda sekkat”

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Posted 9 years ago

“Very good customer service and would recommend their helpful manner to anyone”

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Posted 9 years ago

“Not to bad,we will see next year.”

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Posted 9 years ago

“Very helpful and more professional compared to my last car insurance company.”

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Posted 9 years ago

“Very good service i like insure your motor!”

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Posted 9 years ago

“the rate you get online is not the same when you go for it, and it's doesn't work , you have to call the company to finish your application, and your rate is increased. Please improve your application online.”

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Posted 9 years ago

“Not really what I expected to get”

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Posted 9 years ago

“Not supply good information - difference product information from online and when you call,next years I not take again this insurance.”

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Posted 9 years ago

“Simple, straightforward, friendly though professional. Well done Many thanks”

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Posted 9 years ago

“I sent documents back as requested via a smartphone. I phoned to see if IYM received them - they hadn't, so I sent an email as to why this happened, and didn't get a reply. I have now sent them via Royal Mail”

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Posted 9 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews