Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team very friendly and all steps for new insurance easy to do.”

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Posted 8 years ago

“They were friendly”

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Posted 8 years ago

“I happy, becouse thay done the discount for me.”

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Posted 8 years ago

“Excellent”

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Posted 8 years ago

“!!!AVOID!!! !!!AVOID!!! !!!AVOID!!! !!!AVOID!!! !!!AVOID!!! !!!AVOID!!! Absolute worst insurance company I have ever used, AVOID. The customer service and support is shocking !! !!!AVOID!!! !!!AVOID!!! !!!AVOID!!! !!!AVOID!!! !!!AVOID!!! !!!AVOID!!!”

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Posted 8 years ago

Hello Andrew. It's Samantha here from Insure Your Motor. Thank you for your feedback, it's important to us. I have asked one of our complaints team to look into your comments and contact you direct.

Posted 8 years ago

“I'm happy tbh so thanks for that”

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Posted 8 years ago

“I have cancelled my insurance with this firm as their customer service is absolutely appalling !!!”

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Posted 8 years ago

Hello Tracey. Thank you for your feedback. All feedback is important to us. I have asked our complaints team to look into your comments and contact you directly. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Bad insurance”

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Posted 8 years ago

Hello Doru.Thank you for your feedback, all feedback is important to us. I have asked one of our team to look into your comment. Regards Samantha Insure Your Motor.

Posted 8 years ago

“I m happy with your service”

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Posted 8 years ago

Hello Toma-Iulian. It's Samantha from Insure Your Motor. Thank you for your feedback, it's important to us.

Posted 8 years ago

“I WAS NEW TO THE COUNTRY AND WAS BRUTALLY CHARGED FOR A SMALL CAR LIKE FORD FIESTA ALTHOUGH MY DRIVING LICENCE WAS FROM SWITZERLAND AND NOT FROM ANY THIRD WORLD COUNTRY.ALTHOUGH I HAD YEARS OF DRIVING EXPERIENCE I WAS TOLD I AM THREAT AS I COME FROM A COUNTRY WHERE THEY DRIVE OPPOSITE SIDE AS HERE IN THE UK.MY CONCERN IS ..WHAT ABOUT THOUSANDS OF BRITISH TOURISTS WHO DRIVE TO EU EVERY YEAR.IN MY OPINION THREAT ARE THOSE YOUNG DRIVERS WHO DRIVE OUT OF PUBS ON WEEKENDS.ALMOST 3200 POUNDS A YEAR FOR INSURANCE OF A FIESTA IS NOT JUSTIFIED WHERE AVERAGE YEARLY SALARIES ARE15,000 £.WITH THIS MAIL I JUST WANT TO COMPLAIN AGAINST THE EXISTING INSURANCE POLICIES AND NOT AGAINST ANY PARTICULAR COMPANY AS THESE MAKE PEOPLES LIFE MISERABLE AND BANKRUPT. THANKS AND REGARDS”

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Posted 8 years ago

Hello Arinder. It's Samantha here from Insure Your Motor. Thank you for your feedback, it is important to us. A member of our team will contact you regarding your comments.

Posted 8 years ago

“The service over the phone was not saficient enough which made me to complain. The cimpany have addressed my complaint swiftly and dealt with it professionally.”

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Posted 8 years ago

Hello It's Samantha here from Insure Your Motor. I am sorry that you are unhappy. All customers are important to us. I have asked our complaints team to look into your comments and come back to you directly. Regards

Posted 8 years ago

“I'm so happy with this insurance”

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Posted 8 years ago

“Exultant service I am happy”

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Posted 8 years ago

“Assistant was very patronizing and had no patients. Constantly talking over me, was not prepare to listen to my opinion”

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Posted 8 years ago

Hello Ibrahim. Thank you for your feedback it is important to us. I have asked our complaints team to investigate your concerns and contact you direct. Regards Samantha Insure Your Motor.

Posted 8 years ago

“I should have checked the reviews on google first! Poor communication! Rude staff! They do not check emails properly. Charge more then what was quoted on gocompare. I paid this then a month later they want more money for a claim i apparently didnt tell them about. I told them about it such liars!!!AVOID AT ALL COSTS”

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Posted 8 years ago

Hello. It's Samantha here from Insure Your Motor. I am sorry you are unhappy and have asked our Complaints Manager to look into your comments. Our customer journey is important to us. Within our validation process we do conduct various checks to ensure our customers have the correct details and are fully covered. As soon as our investigation is complete we will come back to you directly.

Posted 8 years ago

“They gave a good deal.”

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Posted 8 years ago

“Very happy I will advise to all my freinds very happy”

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Posted 8 years ago

“James, in the new policy team, actually did what he said he was going to do. If he said he was going to call, he did. Although he clearly had a script to follow, he did respond in a human way to additional comments or questions.”

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Posted 8 years ago

“There was helpful people and take good care off customers thanks”

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Posted 8 years ago

“They are there just to take money off you, even if you want to cancel the policy, they would not do that. I wanted to cancel my policy but they want me to pay outstanding balance on my policy, even if i am no using any of the remaining months. They force to pay you the money, call center staff not really friendly. Be careful before you sign any of the docs as they would say that some other finance agency has already paid your yearly insurance in full and we collect yearly amount on monthly basis. Be ware from professional scammers.”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews