Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient to set up”

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Posted 6 years ago

“Excellent service concise clear and helpful.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“The experience I had in buying the policy was excellent with the sales adviser. But the telephone waiting time is too long.”

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Posted 6 years ago

“I spoke to a gentleman called enzo who was fantastic. He really helped me find the best deal and was very helpful every step of the way. Thanks again Enzo”

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Posted 6 years ago

Hi Bradley. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“Good company.”

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Posted 6 years ago

“The costumers service is vad very good spec”

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Posted 6 years ago

“Perfect experience!”

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Posted 6 years ago

Hi Hengquan, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 6 years ago

“The best of all !!!”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“Really helpful and freindly service would highly recommend”

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Posted 6 years ago

Hi Ashley. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“Great insurance really happy with their services dropped the price down a bit thanks so much !”

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Posted 6 years ago

“The man who spook with men was very patient and professional helped me find a good deal. thanks Mohamed”

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Posted 6 years ago

Hi Heidy. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“Insure your motor were very good and helpful in finding me the best insurance”

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Posted 6 years ago

“This is 4th year I have insured using IYM. Was reminded well ahead of time which made the renewal process simple and smooth. I had a coup,e of subsequent questions which were dealt with quickly and professionally. All in all a great service”

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Posted 6 years ago

Hi Michael, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 6 years ago

“Very quick , very good and cheap , in one word : PERFECT.”

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Posted 6 years ago

Hi Petru. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“Quick and easy.. highly recommended”

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Posted 6 years ago

“Overall, I was pretty satisfied by the service provided by IYM, particularly by your representative Fern Moore who was particularly helpful, attentive and efficient. Two negatives to flag, however... Firstly, the initial quotation, while lower than my premium last year, contained a ridiculously high figure for the Service Charge (over GBP400 as I recall). This was subsequently corrected by Fern when I called in, but would it have been picked up had I not flagged it myself, I wonder? Secondly, I was overseas at the time of my renewal and IYM is unable to return calls to overseas numbers. Hence, when I initially called in to highlight the above discrepancy I had to wait on the line due to all your agents being busy rather receive a call back. P.S. There's no scale associated with the star rating option below, but I'm ticking the far right box on the assumption that this assigns the highest rating (for the service provided by Fern!).”

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Posted 6 years ago

Hi Ian, thank you for taking the time to leave your review. We take all types of feedback on board and your comments have been duly noted and referred to the relevant department, as we are always looking for ways to improve our customer journeys. Kind regards, Sarah.

Posted 6 years ago

“Quick and easy process, applied online during the evening and got a call back the next day. Price was the cheapest I could find and I half expected the quote to increase during the application process like a lot of other "cheap" insurance brokers but it remained the same. The call handler Patrick was fantastic, bar far the most helpful person I've ever dealt with in the insurance sector. Helped me get a better deal so a big thank you to him!”

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Posted 6 years ago

Hi Rachel, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 6 years ago

“Very easy done within minutes I was explained Everything To me in full detail 5*****”

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Posted 6 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews