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“Locked me out of my account after investing in over six different stocks and wasn’t able to get an email or response for a month or more... and now I have funds that I am able to withdraw and they won’t let me access my on money. Very upsetting actually... I used to brag about interac but I have started to drift the other way since this mixup they won’t address for myself and maybe others as well.... poor customer care actually...only if interactive brokers could learn from info@ cryptoinvestmentol .io ,so easy and i had access to my money anytime..withdrawals is so easy”
“Avoid them! Their app is really badly made, it seems to be a jacked together series of web views built on an archaic back end service.
It’s slow to load (first you get one spinner and a countdown... then you get another spinner and a countdown) and once you’re in it’s confusing to navigate.
They send so many emails that they must be killing the planet. I get at least 4 emails a week and most of them just say “you have a notification check your account”.... so I open the app only to find that notification is something like “you will receive a dividend in a month”... and there’s no way to turn any of these things off.
It’s a real mess and really is open for man in the middle exploitation as anyone could impersonate these emails really easily (they often include links in their emails).
Beyond that their website and app is so overloaded it’s unreal... it’s impossible to find things and there’s charts graphs and numbers shoved in left right and centre.
Also... If you want to trade in another currency you have to manually do the currency conversion as a transaction and then instigate your buys.
I thought degiro was bad... and then I got this broker...
I don’t know how a broker could actually be worse than this. Seriously... They need to scrap their current teams and structures go back to their users and understand needs because this is a huge mess of crammed together features with no real sensible structuring or intuitiveness. Go and use Freetrade or robinhood for the best of the best. Degiro for something that’s actually usable but avoid IB like it’s the coronavirus.”
“The platform is easy to use.
I admire the interface but they hide behind a mask to not let go of peoples money.
I was down for a few days and opened up to my son.
After making some research, we found out you could get your investment back.
I wrote fightingscams at aol dt com and the problem was fixed.
I hope this helps.”
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“Becareful and stay away from binary trading if you do not know of a way to get your investments back after losing it, tried different recovery service providers and at the end i lost more than i invested, but at investsmentrefunds, they can help you trade and still help you recover your investments from the broker you lost to, this i show i get my investments back so i have no worries because at Admin @ investsmentrefunds.com, they have your back and make sure you never lose again.”
