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International Citizens Insurance Reviews

4.9 Rating 724 Reviews
100 %
of reviewers recommend International Citizens Insurance
Read International Citizens Insurance Reviews

About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

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Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

Dejan was an absolute pleasure to work with while choosing my Cigna plan through International Citizens Insurance. He went above and beyond to ensure I had all the information I needed, making the entire process smooth and stress-free. He was incredibly polite, friendly, and patient, always quick to respond to my questions and provide clear explanations. His professionalism and dedication truly stood out, and I felt confident in my decision thanks to his guidance. If you need help with international insurance, I highly recommend reaching out to Dejan—his customer service is exceptional!
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Posted 1 month ago
Thank you for your wonderful feedback! We're delighted to hear that Dejan made your experience smooth and stress-free. His dedication to excellent service truly shines, and we appreciate your recommendation. We're always here to help whenever you need us! 😊
Posted 1 month ago
Will was very helpful in working with me to get the best option for my situation. He was very efficient and explained everything clearly.
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Posted 2 months ago
Thank you, Brent! We're glad Will was able to assist you efficiently and provide clear explanations. We appreciate your feedback and are always here to help!
Posted 1 month ago
Carolina was incredibly helpful! As I prepare to move to Italy, this was my first time researching travel medical plans, and I wanted to ensure I had the right coverage. She patiently answered all my questions and provided multiple options tailored to my timeframe and budget. Knowing she was there to help made the process so much smoother. I truly appreciate her support and will definitely be reaching out to International Citizens Insurance for my future international health needs!
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Posted 2 months ago
Thank you, Dean! We're delighted to hear that Carolina made the process smoother and helped you find the right coverage for your move to Italy. We truly appreciate your trust and look forward to assisting you with your future international health needs! Safe travels! 🌍😊
Posted 1 month ago
Very responsive and helped sell me a policy that met my needs instead of something they wanted to sell. I am very happy with my interaction with them.
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Posted 2 months ago
Thank you for your feedback! We're glad we could help you find the right policy tailored to your needs. Your satisfaction is our priority, and we appreciate your trust in us!
Posted 1 month ago
I sincerely appreciate the considerable effort and expertise that Carolina provided us over the many months it took us to land on the best-fit, properly timed ex-pat/travel policy for our needs. She must have answered a hundred questions, patiently, promptly, and clearly.
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Posted 2 months ago
Thank you, John! We’re thrilled to hear that Carolina’s patience and expertise helped you find the best policy. Your trust means a lot to us, and we appreciate the opportunity to assist you. We're always here if you need anything in the future!
Posted 1 month ago
I worked with Carolina Olivera and she was extremely helpful and took time to share various plans and options for our employee.
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Posted 2 months ago
Thank you for your feedback! We're glad Carolina was able to assist you and provide helpful options for your employee. :)
Posted 1 month ago
A rating of 5 stars for the customer interaction (incl. patience and friendliness) by Specialist Mrs. Olivera. Also as it relates to direct answers to (scenario) inquiries. I was not aware beforehand that ICI had limited insurance options. Mrs. Olivera was upfront with this and explained the benefits of the insurance, which was already of great interest to me prior to contacting ICI. She, additionally, laid out some specific benefits, which would be very relevant to me concerning travels. During the time frame of thinking things over, I never felt pushed towards any policy and also this was much appreciated!
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Posted 2 months ago
Carolina was helpful and followed through without being pushy. She was genuinely happy that I found a plan that fit my needs and was affordable.
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Posted 2 months ago
I was really happy with the responsiveness and service of the ICI staff.
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Posted 2 months ago
They made the process so much easier, explaining everything clearly and ensuring I found the best plan for my needs.
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Posted 2 months ago
Will was very communicative and easy to work with. He helped change and organize my plan to get me the best price while on a strict time deadline. He went out of his way to make the process really easy and stress free. Could not recommend more.
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Posted 2 months ago
My contact person was helpful and checked in at good intervals to ensure I had everything to make an informed decision. They also seem to be very clued in with the insurance companies and products.
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Posted 2 months ago
I had a great experience with our agent Carolina Olivera. She is very responsive, helped with multiple questions, calls and emails. I highly recommend working with them.
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Posted 2 months ago
We worked with Cameron Cross who made the experience easy and affordable. He was helpful when we chose a plan as well as assisting with questions after we made our purchase. I hope all of the associates at International Citizens Insurance are as good as Cameron!
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Posted 3 months ago
My agent, Bre, was very helpful and patient.
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Posted 3 months ago
Extremely helpful in identifying a policy in a situation where I was going to be overseas for only 3-4 months a year and was concerned about the Medicare/medicare supplement international caps. Had all the right info for me and made it easy.
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Posted 3 months ago
Prompt response, many plans to choose from, only reason I didn’t give a 5 is because I was contacted by too many other reps rather than the person I originally spoke to. With so many scams these days I wasn’t comfortable giving my info to so many people.
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Posted 3 months ago
My broker, Will Smith, from International Citizens Insurance did an excellent job walking me through the options for my policy and premium. After doing research on my own, I was still struggling to figure out what the best policy would be for me while living overseas. Will pinpointed the advantages, disadvantages, and costs for my options, and ultimately, guided me toward selecting the right policy. I'm pleased with my choice and the support I received from him. Thank you!
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Posted 3 months ago
My advisor was great, very helpful
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Posted 3 months ago
Dejan Lukic has been the agent for my GeoBlue International health insureance policy for the past 2 years. He has done a very good job advising me of policy issues and assisting with any necessary adjustments. He is on time, accurate, courteous, and knows well the policy terms. These are important attributes to keeping me as a policy holder with your firm. Nice work Dejan!
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Posted 3 months ago
International Citizens Insurance is rated 4.9 based on 724 reviews