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International Citizens Insurance Reviews

4.9 Rating 698 Reviews
100 %
of reviewers recommend International Citizens Insurance
Read International Citizens Insurance Reviews

About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

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Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

Carolina is the best. She picked up my case (after another agent left) and helped resolve all my issues - quickly, clearly, and efficiently.
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Posted 1 year ago
I haven't made a claim or used the insurance yet, but the quote/consult/purchasing process was very easy, straightforward, and helpful. Both agents I worked with were honest and responsive to my needs, and they were very flexible with finding times to communicate in real time via phone and via email.
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Posted 1 year ago
Carolina Olivera, the International Insurance Specialist was super helpful to me. She supported my urgent need to get global health coverage within a short timeline. She promptly provided me with varied options within my budget, always available to respond to questions and inquiries. Her professionalism, patience and continuous follow-up to ensure I do not have any further issues is fantastic. I highly recommend Caroline's and the International Citizens Insurance Services.
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Posted 1 year ago
Carolina was my broker and she answered all my questions regarding my insurance plan and helped me every step of the way. She ensured I selected the right plan to fit my needs. The service International Citizens Insurance provides makes picking the right insurance so much easier than trying to navigate it alone.
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Posted 1 year ago
Before contacting International Citizens Insurance I was trying to figure out my international healthcare plans on my own online, and it was confusing. I'm so glad I contacted International Citizens Insurance, as Brennan was immediately responsive, answered all my questions, listened to my needs and guided me to the best plan. Saved me time, money and hassle vs. doing it on my own! And he kindly followed up on several additional questions as I finalized my policy.
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Posted 1 year ago
The application process and billing have worked very smoothly -- so far I have not had the "pleasure" of submitting a claim, so I hope that works smoothly too!
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Posted 1 year ago
Bre at International Citizens Insurance was very helpful in suggesting appropriate and cost-effective insurance options and helped me navigate a change in policies. I can certainly recommend International Citizens Insurance for expatriates living and working overseas.
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Posted 1 year ago
very smooth service and helpful. would recommend 10/10
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Posted 1 year ago
Excellent service, very responsive and knowledgable.
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Posted 1 year ago
Carolina Olivera Is my agent, she is the best of the best
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Posted 1 year ago
I was able to have a call with Carolina before applying and she was able to answer all of my questions and then some. She's been very communicative and helpful throughout the process.
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Posted 1 year ago
Carolina was great. Diligent. Super responsive and on top of it. She was persistent without being annoying. Making sure I got what I needed. Quickly and clearly answering any questions I had. I will use her again.
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Posted 1 year ago
I talked with Brennan McDonnell several times, each time with a different situation. He had the patience to listen to me and advised me on specific products that satisfied my needs.
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Posted 1 year ago
I was very frustrated trying to find travel insurance that would meet our needs. Brennan saved the day and got us pointed in the right direction. Thank you!
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Posted 1 year ago
The primary agent for my application was knowledgeable and the approval process was efficient. However, I received calls from two other agents who were not coordinated with the primary agent and even appeared to be competing with her.
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Posted 1 year ago
Dejan is incredible to work with. I had a complicated medical condition, and he was able to help navigate me through different options to get the policy I needed. Thank you so much for your diligence and excellent customer service!
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Posted 1 year ago
I’m very happy with the service and easy communication. I have traveled extensively and Dejan was easy to work with and knowledgeable. Look forward to a long relationship.
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Posted 1 year ago
In SGP, it is nigh impossible to find pvt hospitalization insurance for foreigners with preexisting conditions. The people at International Citizens Insurance was able to direct me to a few plan options based on short email discussion with me, followed by a call with Brennan McDonnell in US who answered my questions quickly. Next step was for the underwriter to send a challenging questionnaire which requires dates and test results for ailments which they want details with. I was covered within 5 work days from applying. Their premium is similar as ACA in US with a lower deductible than in US Just to note, 5 of 5 local brokers were not successful using their SGP local underwritters.
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Posted 1 year ago
Subject: Review for Carolina, an excellent insurance broker I've recently had the pleasure of working with Carolina, a knowledgeable and friendly insurance broker. She was instrumental in helping me understand the available options and making sure I was covered. Carolina's expertise and professionalism helped me make the most of the process and I can't recommend her highly enough. She was always approachable and responsive, making the entire process seamless.
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Posted 1 year ago
Great service and explanation of options and coverage.
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Posted 1 year ago
International Citizens Insurance is rated 4.9 based on 698 reviews