Login
Start Free Trial Are you a business?? Click Here

International Citizens Insurance Reviews

5.0 Rating 662 Reviews
100 %
of reviewers recommend International Citizens Insurance
Read International Citizens Insurance Reviews

About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

Visit Website

Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

I’m very happy with the service and easy communication. I have traveled extensively and Dejan was easy to work with and knowledgeable. Look forward to a long relationship.
Helpful Report
Posted 1 year ago
In SGP, it is nigh impossible to find pvt hospitalization insurance for foreigners with preexisting conditions. The people at International Citizens Insurance was able to direct me to a few plan options based on short email discussion with me, followed by a call with Brennan McDonnell in US who answered my questions quickly. Next step was for the underwriter to send a challenging questionnaire which requires dates and test results for ailments which they want details with. I was covered within 5 work days from applying. Their premium is similar as ACA in US with a lower deductible than in US Just to note, 5 of 5 local brokers were not successful using their SGP local underwritters.
Helpful Report
Posted 1 year ago
Subject: Review for Carolina, an excellent insurance broker I've recently had the pleasure of working with Carolina, a knowledgeable and friendly insurance broker. She was instrumental in helping me understand the available options and making sure I was covered. Carolina's expertise and professionalism helped me make the most of the process and I can't recommend her highly enough. She was always approachable and responsive, making the entire process seamless.
Helpful Report
Posted 1 year ago
Great service and explanation of options and coverage.
Helpful Report
Posted 1 year ago
Mackenzie offered excellent prompt communication and offered advice on what would suit my best needs. Thanks again for your excellent and friendly communication. Thanks
Helpful Report
Posted 1 year ago
I was happy with my experience with Dejan Lukic and International Citizens Insurance. I was able to get all my questions answered and am sure I got the right insurance plan for me. Dejan was helpful and extremely knowledgeable about all the plans and the options I should choose.
Helpful Report
Posted 1 year ago
Dejan was extremely helpful in all areas from walking me through my best insurance options, to helping with login and purchase, and continued support navigating my new insurance policy.
Helpful Report
Posted 1 year ago
Very helpful and informative.
Helpful Report
Posted 1 year ago
Brennan was extremely helpful!
Helpful Report
Posted 1 year ago
Dejan at International Citizens Insurance was extremely patient and helpful as I was researching my healthcare options . We had a number of conversations over a few weeks and he always gave me the time I needed to ask and discuss questions . Accessing " your quote " on the Cigna Global website must be one of the most frustrating things ever , Dejan solved that problem by acting as the intermediary . Excellent service . Thank you .
Helpful Report
Posted 1 year ago
Bre Birmingham was a great help when looking for insurance. She was insightful and made the process easy.
Helpful Report
Posted 1 year ago
Carolina Olivera, who was the International Citizens Insurance representative who assisted me is a treasure and an asset to this organization. During a stressful time (getting ready to move out of country), Carolina was incredibly helpful, knowledgeable, patient, and above all, kind. She did not act like most monotone, disinterested, could-care-less customer service agents. She treated me like a friend. I didn't know that customer service could still be like this. She was responsive to my calls and emails. She offered solutions and suggestions for issues that arose during my search for the right policy and was genuinely supportive. She made me feel like we were a team searching for the best possible outcomes for my health insurance needs. Because of my experience with Carolina, I would recommend this organization to everyone.
Helpful Report
Posted 1 year ago
Started searching about a year out from travel dates and found excellent follow up and dialog to answer the many questions we had prior to departing for travel
Helpful Report
Posted 1 year ago
Jejan at ICI is excellent1 A thoughtful and knowledgeable advisor. Let me explain. Before reaching out to Dejan, my wife and I were working with another broker at a different company. She was kind and tried to be helpful, but mainly looked at, and sent us screenshots of, the tables on insurance companies' websites. After making a decision, she sent us a link to sign up, which was confusing at best, useless at worst. So we contacted Dejan. He listened. He learned what our plans were for international travel, asked thoughtful questions, and made a smart suggestion to use a different vendor and a different country as our base for our global digital nomad plans...promptly reducing our expaected cost by about half! To summarize, Dejan listened. He asked thoughtful questions. He understood our needs and plans. He used his expertise to find a FAR better solution than a lesser company "advisor" who could only read a website. Thank you Dejan!
Helpful Report
Posted 1 year ago
Dejan recommended a plan that works well for me. He was responsive and quick to follow up on email. I would recommend him to fellow friends and colleagues.
Helpful Report
Posted 1 year ago
If everybody did business like Dejan and his team, the world would be so much happier, and life would be so much more simple. Absolute pro. No pressure whatsoever, and at the same time, he was there exactly when I needed him to remind me. Left to my own procrastination, I could’ve easily missed out on some special discounts. This whole process, because of my situation alone, took about five months. Let me reiterate. This was because of my situation. He could’ve turned it around in two days. The point I’m making is that he stuck with me the entire time, and never once did I feel like I was being pestered. Absolute amazing experience. Thanks so much Dejan!
Helpful Report
Posted 1 year ago
Dejan was a great support in helping arrange health insurance for my son who will be traveling for the next year. He was knowledgeable and able to provide information in a clear and concise manner. I would highly recommend him if you need help with international health insurance policies.
Helpful Report
Posted 1 year ago
It is Dejan Lukic whom I am reviewing, for helping me navigate a truly confusing market of health insurance, for being clear and truly responsive as my needs changed, and for otherwise building trust and reliability with me.
Helpful Report
Posted 1 year ago
My daughter and I worked with Andrew to purchase an international health insurance policy. He was super responsive and communicative without being pushy. He presented a variety of options and was well-versed in providing insights into each option. Very professional.
Helpful Report
Posted 1 year ago
I worked with Dejan Lukic to purchase global health insurance for myself and my daughter. Dejan was very knowledgeable about the different companies, what they offered and the best policy for my situation. I had many questions and Dejan answered them all professionally and patiently. I know if we have any issues that arise, Dejan will be available to help us. That is a huge relief!
Helpful Report
Posted 1 year ago
International Citizens Insurance is rated 5.0 based on 662 reviews