Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,244 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 29th November 2024

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company and fantastic prices, my go to place for reptile supplies”

Helpful Report

Posted 5 hours ago

“Ordered for Click and Collect. Items were ready and waiting for me. Happy with the speed and service.”

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Posted 1 day ago

“I think internet reptile are really good as I can order from them and then I get it delivered within a couple of days so that's why I have been using them for ages now and I always will and value for the money to many thanks to the team at internet reptile”

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Posted 1 day ago

“I use this as bedding for my rats and it's fantastic”

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Posted 1 day ago

“Lovely vivarium, dimensions matched perfectly, all lighting and heating fit with no issues, and we have a very happy little lady living in there now! Great delivery, also have signed up for the loyalty points programme.”

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Posted 2 days ago

“A very quick delivery for the time of year.”

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Posted 2 days ago

“Get service, products arrived in a timely fashion, always a pleasure to deal with”

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Posted 2 days ago

“Always helpful and knowledgeable staff in store and quick delivery online. The cheapest prices and price matching (not that you’ll find it cheaper elsewhere). Easy click and collect or fast delivery 👍🏻”

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Posted 3 days ago

“Great company with great customer service. Whenever I have had queries about products or a order, they have responded quickly and been very helpful. Also prices and offeres tend to be better on many items compared to other online retailers”

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Posted 3 days ago

“Great prices and customer service. Unfortunately I won't be ordering from them again due to issues I had with the courier being unreliable and two of the items being damaged, but Internet reptile were quick to respond to my complaint and issue a refund.”

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Posted 4 days ago

“Internet reptiles them self’s are an amazing company customer service are really good to deal with Fair prices but the delivery company they use dx delivery are useless waited days for my delivery what was meant to come Monday and it’s not Friday and it’s still not arrived, it’s a shame really because I’ve shopped with internet reptile for years but I think I’ll look somewhere else from now on until they have another delivery company”

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Posted 4 days ago

“Great company to deal with. Never had a problem and items arrive in good time. Thank you!”

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Posted 5 days ago

“Excellent service and great communication.”

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Posted 6 days ago

“Quick delivery despite the fact it was incoming New Years. All the parts work efficiently, no damage. I had an emergency due to my previous heating unit dying and so this was my saving grace.”

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Posted 6 days ago

“Very affordable but quality items. Quick delivery over the holidays. Overall very impressed”

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Posted 6 days ago

“Great product and quick delivery”

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Posted 1 week ago

“Love internet reptiles would never order from anywhere else”

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Posted 1 week ago

“The items were posted very quickly and with care. Will order from you again”

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Posted 1 week ago

“I payed for next day delivery as I needed a tank asap and I didn’t receive it until 8 days later I’m extremely disappointed.”

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Posted 1 week ago

“I always go straight to IR for all my tortoises needs. They're absolutely amazing 👏 On this occasion I needed to stock up on basking floodlight bulbs, ordered them between Christmas and New Year and they arrived the next day! Once again Team IR, you've smashed it......and by that, I mean the service, not the bulbs 😆🫡”

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Posted 1 week ago

Internet Reptile is rated 4.8 based on 12,244 reviews