Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,370 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service will use again”

Helpful Report

Posted 22 hours ago

“Parcelforce didnt leave a card to notify me they had attempted to deliver. Did they even try? When I enquired about my order with internet reptile they couldnt help with where my order was. Poor communication and no reply to chase up emails.”

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Posted 1 day ago

“I emailed them with questions and I couldn't believe how quick they responded. They managed to answer my questions. Great customer service 👍”

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Posted 1 day ago

“Good products at a great price.”

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Posted 1 day ago

“Very very good, very very cheap, internet reptile is the place to be”

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Posted 1 day ago

“Always reasonable price and posted quickly.”

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Posted 1 day ago

“Good service, items were delivered very quickly after placing order and were packaged well and we're in excellent condition”

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Posted 1 day ago

“So impressed by the prices, service, and selection available at Internet Reptile, both online and in-store. I placed a rather large order and it was ready to collect the following morning, excellent helpful service and very professional! Will be ordering again.”

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Posted 1 day ago

“The delivery and price of my product was spot. Far more competive than other suppliers and the product arrived in a matter of days from ordering at night. Brilliant.”

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Posted 3 days ago

“Great service and fast delivery”

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Posted 3 days ago

“Bought 2 black vivs for my Hognose snakes, absolutely gorgeous tanks but I'm not sure why they have glass bottoms as it's a definite weakness and isn't needed. It would make it sturdier and stronger having a wooden bottom so a design rethink would be a good idea, assembly was pretty straightforward... although I have the front glass upside down on one of them. Would definitely recommend this product though, came earlier than expected too”

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Posted 4 days ago

“Excellent! Good prices, fast delivery, reliable - unlike Blue Lizard who I would not use again after they failed to deliver some of the items in my order and customer service never responded to my messages!”

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Posted 4 days ago

“1st order I was happy came in a poly box frozen still frozen This order All frozen were basically decomposing in a cardboard box they’re all unusable I tried using them but no they stink and fall apart I didn’t want to leave a bad review but you asked”

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Posted 6 days ago

“I really appreciated your help guys and really love the your reptile site loads of brilliant items, and the arcadia lighting is top notch , and the costumer service is very helpful too, and I more than recommend Internet reptile,and love all the items,thankz again”

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Posted 6 days ago

“Its very fast delivery and an easy website to use very good”

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Posted 1 week ago

“Purchased two items but one was unsuitable as the live food was dead on delivery. With a fast response of an email I got a refund of the product almost straight away.”

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Posted 1 week ago

“Absolutely delighted with my latest order! It arrived much quicker than expected, which was a lovely surprise. The packaging was done with great care - everything was secure and in perfect condition. It's clear a lot of thought went into making sure it reached me safely. Really impressed with the service and would definitely order again. Highly recommend!”

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Posted 1 week ago

“All live food came in good numbers and health and the service team were helpful when I had trouble tracking my order”

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Posted 1 week ago

“very good.”

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Posted 1 week ago

“I did a click and collect order, it was ready same day and collection was super easy. All packed in a box to help carry out to the car!”

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Posted 1 week ago

Internet Reptile is rated 4.8 based on 12,370 reviews