Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,139 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

“Fantastic, extremely fast delivery Would use again!”

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Posted 1 year ago

“As ordered fast delivery”

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Posted 1 year ago

“Awful experience to be honest. Ordered bulk locusts of 100 and only had 23 that were not dead! Customer Service were not helpful at all. They wouldn't refund my £3.99 p+p because I ordered a few dubias at £2.89 and because "they were fine" I wasn't entitled to it. So I've now had to re order from somewhere else and a few dubia's cost me nearly £8! Won't be using again...”

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Posted 1 year ago

“No complications, package came undamaged and on time, with updates provided throughout. Will definitely order again!”

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Posted 1 year ago

“The bugs were packaged very securely. They also lived about a week longer than bugs I've brought from shops before.”

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Posted 1 year ago

“The service from internet reptile is good used them for a few years now, however this time I’ve had a few problems which is more towards the delivery service. They used DPD, the delivery driver was very useless as I request him to wait 3 minutes while I was around the corner, the driver replied ok that’s fine and drove off. 2 days later the parcel returns and was in half. I reported to internet reptile which they reorder. I ask for they to change the size of the bulb as I noticed it was the wrong size this did however take two days. Still to this day I am waiting for my order to come it is now with Royal Mail which keep changing the day it’s going to arrive.”

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Posted 1 year ago

“Would highly recommend internet reptile I’ve been using them for 5+ years for all kinds of reptiles ranging from baby criesties to iguanas! And they’ve never failed me or let me down once, I refuse to go to anyone else. 😁 ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Very quick delivery and good quality food.”

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Posted 1 year ago

“First time ordering from Internet Reptile. All the items were in stock and very competitively priced, they arrived within a few days and everything was well packaged and perfect. I placed a second order and again first class service. Would definitely use them again and highly recommend them”

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Posted 1 year ago

“As always excellent. Quick delivery and great products at great prices”

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Posted 1 year ago

“Delivery was smooth, the snails are loving their new tank!!”

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Posted 1 year ago

“Most of the time my orders are perfect with only an occasional mistake made in them. The goods are always in perfect condition and the live food is always fresh and lasts.”

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Posted 1 year ago

“High-quality bugs as always, my bearded dragon charlie says, "Tasty Buggies give more human!"”

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Posted 1 year ago

“Quick delivery well packed”

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Posted 1 year ago

“Excellent prices and stock availability. Fast and efficient delivery. What more can you ask. Thanks”

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Posted 1 year ago

“Fabulous pricing. And when one of the tanks was shown to have been damaged, I had an apology and a replacement straight away.”

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Posted 1 year ago

“Item I ordered came fast and well wrapped nothing will be using again”

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Posted 1 year ago

“Delivery was prompt all bugs were alive shame not more choice of bugs”

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Posted 1 year ago

“Quick delivery, great communication, top quality products, would highly recommend 👌”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,139 reviews