Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,205 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 29th November 2024

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I accidentally fell onto this website when searching for other things, and there was exactly what I wanted at the best prices! Despatch was fast and items were delivered very quickly too. Thank you!”

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Posted 3 weeks ago

“Extremely fast delivery and although the prices were during the black friday season I think they were reasonable. I am looking forward to hooking up everything and starting my setup I am going to have one very happy iguana.”

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Posted 3 weeks ago

“This is a very troubling and disturbing experience with my recent order. My delivery was delayed twice, taking over four days to arrive. To my surprise, out of the three packs of frozen food I ordered, only one was included in the parcel. Even more disappointing, the one pack that did arrive—a pack of frozen mice—was completely defrosted, with blood leaking everywhere. I cannot express how dissatisfied I am with my first experience ordering from Internet Reptile. Not only were items missing from my order, but the item I did receive was damaged and unusable. Considering I paid £10 for what was supposed to be a reliable frozen delivery service, I expect this to be better than disappointing. The only suggestion I have is to record unpacking video because there could be be issue.”

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Posted 3 weeks ago

“Couldn't believe how fast it arrived.”

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Posted 3 weeks ago

“Prompt service. One item faulty and in the process of arranging a replacement thermostat. 3 working fine.”

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Posted 3 weeks ago

“Great. Website was easy to navigate, they had the products I required and shipped them quickly. What’s not to like!”

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Posted 3 weeks ago

“Absolutely brilliant, great products well priced with quick and easy delivery”

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Posted 3 weeks ago

“Order 6 packs of ProRep Hemp Bedding. The courier randomly dropped the parcel on the driveway of a neighbour's house under the rain without knocking on neighbour's or my door. Very irresponsible. Sent the same message to Internet Reptile Support but got no reply and now they are asking for my review. What a joke! Would not order from Internet Reptile again.”

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Posted 3 weeks ago

“Fast delivery, reliable company.”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“Absolute quality Would definitely recommend”

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Posted 3 weeks ago

“Excellent Very quick postage”

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Posted 3 weeks ago

“Fast efficient service. Excellent prices. Items well packed.”

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Posted 3 weeks ago

“Great service. Competative prices and speedy delivery. I'm absolutely delighted.”

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Posted 4 weeks ago

“The best value we found online for us starring out as tortoise keppers would and will shop here again”

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Posted 4 weeks ago

“Quick delivery”

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Posted 4 weeks ago

“Best place to buy inexpensive but high quality products for my reptiles and invertebrates. They always have excellent packaging and fast postage times. Highly recommend.👍”

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Posted 4 weeks ago

“Great price ,very quick delivery”

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Posted 4 weeks ago

“Order a light and something else. The other item was delivered and works great but never received the light. Emailed but got no reply.”

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Posted 1 month ago

“Very pleased with my purchase. Arrived promptly. Very well packed.”

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Posted 1 month ago

Internet Reptile is rated 4.8 based on 12,205 reviews