Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,371 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can honestly say the service has been great! Much better than other online competitors and prices are u matched. Delivery was fast and no issues with the product. Thank you , I’ll be using you for all future purchases!”

Helpful Report

Posted 1 year ago

“Great company, fast delivery and great products”

Helpful Report

Posted 1 year ago

“Always reasonable prices and good quality products”

Helpful Report

Posted 1 year ago

“The live food for our geckos are fantastic quality, super quick delivery as always. Thank you.”

Helpful Report

Posted 1 year ago

“Change of product”

Helpful Report

Posted 1 year ago

“Really pleased with the livefood housing I ordered. Everything that you would need was invluded in the kit. Prompt acknowledgement of order and prompt delivery.”

Helpful Report

Posted 1 year ago

“Poor customer service, they stopped responding to emails. 2 items damaged.”

Helpful Report

Posted 1 year ago

“I ordered bags of substrate for my tortoise. Cost was lower than other suppliers I have used and delivery was quick. The product was as expected. I will definitely order from Internet Reptile again.”

Helpful Report

Posted 1 year ago

“My go to company for my reptile supplies. Very quick despatch and great prices”

Helpful Report

Posted 1 year ago

“First delivery was missing items, then when I contacted customer service they never got back to me. They did sort out the problem, but no comunication about it.”

Helpful Report

Posted 1 year ago

“All items arrived quickly, well packaged and I was updated at all times. Customer service was fantastic at sorting out my order. Thank you for a lovely experience.”

Helpful Report

Posted 1 year ago

“Great company to deal with fast and efficient service.”

Helpful Report

Posted 1 year ago

“Items arrive on time and undamaged, very satisfied”

Helpful Report

Posted 1 year ago

“Excellent fast service”

Helpful Report

Posted 1 year ago

“My order was prompt and arrived well packaged and in great shape. Easy service to use and I would recommend.”

Helpful Report

Posted 1 year ago

“I normally love using Internet reptile but my last order took a week to arrive. I had to go out and buy some food for my lizards whilst waiting on my delivery. Once I place my order with you I normally receive my items in about 3 days so was not sure if it was down to you or royal mail. I could not find a number to call you on”

Helpful Report

Posted 1 year ago

“Really pleased with my purchase..snake loves it too”

Helpful Report

Posted 1 year ago

“Fast and efficient service. Live food (locusts) were in perfect condition despite the cold weather. Would definitely recommend.”

Helpful Report

Posted 1 year ago

“I have purchased a number of products from Internet Reptile and I have always found them reliable and really helpful Good products at great prices 👍”

Helpful Report

Posted 1 year ago

“Part of my order didn't arrive but the customer service was quick to send out the package again and arrived the next day. I was very pleased with my order and the prices of the products. 100% would recommend.”

Helpful Report

Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,371 reviews