Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,138 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I can't write a review as I am still awaiting delivery. This problem lies squarely with the delivery company”

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Posted 2 months ago

“Excellent 1st class service. Ordered items on Thursday afternoon, delivered on the Friday afternoon. Highly recommended”

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Posted 2 months ago

“Fantastic product, just what I wanted, easy to assemble. Outer packaging damaged but internal unit all ok. Sleek design, snake very happy!”

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Posted 2 months ago

“Good prices and super quick dispatch!”

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Posted 2 months ago

“Quick service, great price, great bugs!”

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Posted 2 months ago

“I found these to be excellent they offer a great value for money and delivery is very quick Definitely use these”

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Posted 2 months ago

“Value for money, highly recommended”

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Posted 2 months ago

“Internet Reptile always supply exactly what my reptiles need and they also arrive within a couple of days of ordering. Have been using them for a while and will continue”

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Posted 2 months ago

“Item was in great condition, delivery was good”

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Posted 2 months ago

“I ordered a clear mantis enclosure and it was not clear instead it had white plastic and black text all over it, what a scam.”

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Posted 2 months ago

“I called because I couldn't see on the website where to cancel my subscription, they guy on the phone was extremely bizarre and just spoke over the top of me. I found how to cancel, and will never order from here again, more than half of the locusts are always dead!”

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Posted 2 months ago

“Really great service”

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Posted 2 months ago

“All life food delivered quickly and alive”

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Posted 2 months ago

“Customer service is brilliant even when you have issues someone is ready and willing to help resolve. Products delivered quickly and in good condition. Will be using this supplier again”

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Posted 2 months ago

“Excellent service as always, staff are so helpful & friendly. Bulbs are always well packed & livefood alive & healthy. Wouldn't buy from anywhere else. Many thanks to all the staff. Kindest regards, Sandra.”

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Posted 2 months ago

“First time using internet reptile and would like to say great service & quick delivery”

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Posted 2 months ago

“Order of fruitflies. Unfortunately arrived damaged by Royal Mail. Internet reptile immediately sent replacement. Unfortunately this also was crushed by Royal Mail. IR issued a quick refund. Internet reptile were great and quick at dealing with the issues but in future don't use Royal Mail.”

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Posted 2 months ago

“Perfect delivery and live food really good”

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Posted 2 months ago

“Delivered on time and packaged carefully so the isopods I ordered were safe and well :)”

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Posted 2 months ago

“Brilliant company and customer service,in one of my orders a bulb was broken they got back to me straight away and sorted it out so I now get most of my stuff from internet reptile”

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Posted 2 months ago

Internet Reptile is rated 4.8 based on 12,138 reviews