Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,142 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exellent service, easy to place order and quick delivery.”

Helpful Report

Posted 1 year ago

“Delivered on the date. Still frozen. Reasonable price.”

Helpful Report

Posted 1 year ago

“Arrived quickly and impressed with how well bulbs was packed so they didn't get damaged in transit”

Helpful Report

Posted 1 year ago

“I have used these for a while now and never had any problem! Always receive everything ive ordered! And to a good quality! Unfortunately im not gonna be able to use them anymore as the shipping cost is £5.99 and i know they have no control over this but i cant afford another £6 ontop of what i buy im going to have to look for a cheaper shipping price else where or see if i can find a discount code for somewere else, as even though ive been a good customer for so long i never get any discount codes?”

Helpful Report

Posted 1 year ago

“Everything went Good”

Helpful Report

Posted 1 year ago

“Use a subscription to purchase my locusts. Saves money, arrive weekly and quite reliable. Do not usually have issues but if I do internet reptile always resolve it.”

Helpful Report

Posted 1 year ago

“I’ve ordered from Internet Reptile before and as always very good competitive prices and quick delivery. Thank you”

Helpful Report

Posted 1 year ago

“Not the item I ordered. Incorrect colour. Emailed to report this. No response.”

Helpful Report

Posted 1 year ago

“Quality company, always there to help and always have what you need”

Helpful Report

Posted 1 year ago

“Fast delivery !”

Helpful Report

Posted 1 year ago

“Fabulous company to buy from. I ordered a large vivarium that was delivered within a few days. Unfortunately two of the large components were damaged. I contacted Internet reptile about this and replacement parts arrived within a few days. Great service and good prices. I will definitely be buying from these in the future.”

Helpful Report

Posted 1 year ago

“Very helpful, providing really good information and recommendations. Prices better than anywhere else I could find locally or online. Had to split my order into 3 seperate ones to use the discount codes, but not an issue. Products delivered quickly as arranged, but there was some damage (could have been down to courier rather than Internet reptiles) Overall very happy with my new setup.”

Helpful Report

Posted 1 year ago

“Great staff that are happy to help u”

Helpful Report

Posted 1 year ago

“Perfect from start to finish. I ordered some curly winged flies and despite the poor weather with temps at -8 a couple of days later they arrived. Perfect condition.and 2 days later started hatching. Approximately 85% success rate. Well done guys 👍🏻👍🏻👍🏻”

Helpful Report

Posted 1 year ago

“None were dead! All full to the brim and happy reptiles,will be ordering again for sure”

Helpful Report

Posted 1 year ago

“Staff friendly and knowledgeable,prices reasonable”

Helpful Report

Posted 1 year ago

“Very poor customer service, I have emailed this company numerous times with a damaged product. No response at all from all my emails, I have even replied to sender on emails but still no response. We have a bearded dragon with no vivarium/ home . I'm willing to write an updated review when they sort this problem Regards Mr Barratt”

Helpful Report

Posted 1 year ago

“Very quick delivery, my partner was happy with the products”

Helpful Report

Posted 1 year ago

“Very quick at delivery we'll package when received them”

Helpful Report

Posted 1 year ago

“Excellent service thanks.”

Helpful Report

Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,142 reviews