Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,139 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always been satisfied with the quality and speed of the deliveries.”

Helpful Report

Posted 1 year ago

“Quickly dispatched and arrived packaged perfectly. No issues at all and won't hesitate to order from them again. Prices are competitive which is a bonus.”

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Posted 1 year ago

“Great range of products, fast delivery.”

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Posted 1 year ago

“Not very good order placed on 25 August and still not arrived 11 September 23 .”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Ordered 3items and delivered next day which was good shipping price was a bit high but that’s understandable only problem was I was missing 1 of the things I ordered unfortunately it was a nessacery item which is bad not happy about that no telephone support or even a human you get a computer telling you to fill out a form online which was frustrating so had to fill in a form online but they did refund the item fairly quickly which was good but it meant I had to travel and buy what was needed (frozen food) so was not happy about that as it cost me more time and money and the point of ordering was to receive what I ordered not to spend extra on petrol and time so they got 2,out. Of 3 items correct I guess if the order was correct I would have given them 5 stars but they didn’t and lack of telephone support also when there’s a problem you want to talk to a human so it’s got to be two star rating minus one for getting a simple order wrong minus 1 for no telephone support and minus 1 for the frustration time and expense it cost me if I wanted to travel to get my frozen food I wouldn’t have place an order paying a tenner for delivery 😡😡😡”

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Posted 1 year ago

“Very good company with quick despatch and delivery. Well packaged parcel. Would defiantly reccomend.”

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Posted 1 year ago

“Prompt delivery of healthy and long lasting locusts.”

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Posted 1 year ago

“Excellent products and super fast delivery. I'll definitely be ordering again from this company”

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Posted 1 year ago

“Prompt delivery and competitive pricing, well packed so bulbs arrived intact”

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Posted 1 year ago

“Quick, efficient, securely packed and as described. Thank you very much for a smooth order.”

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Posted 1 year ago

“Online ordering was easy lots of different stock for my tortoise. Unbelievable price deals worth checking out any deals Delivery exactly as notified. Highly recommended”

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Posted 1 year ago

“Knowledgeable staff and friendly. Pets well looked after.”

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Posted 1 year ago

“Delivery didn't take to long to arrive”

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Posted 1 year ago

“Fast, good price and quality, got 2 picky royal python that struggled eating regularly, seems like they really like what internet reptiles have since now they love the food! 10/10”

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Posted 1 year ago

“We have used internet shopping before and it ended badly.... But we took a gamble with I ternet Reptiles and it paid off. They are helpful, polite, fast and the deliverys come well packed and on time.”

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Posted 1 year ago

“Extremely happy with the purchase! Unfortunately the courier went to the wrong property, so we had to wait 2 days to collect from a local hub, which was disappointing as it was a heat bulb for a tortoise.”

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Posted 1 year ago

“Amazing products, fantastic prices, great quality and customer services are spot on! What more can I say than if you need something and they have it buy from internet reptile, you won’t be disappointed”

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Posted 1 year ago

“Easy website to use, best price i could find and good description of cabinet purchased. Delivery was quick and received information throughout order. Will defo use again Thankyou”

Internet Reptile 5 star review on 7th September 2023

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Posted 1 year ago

“Came on time and packaged well. Will be ordering from here again”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,139 reviews