Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,138 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most of the bugs were dead upon delivery. Turned out to be a waste of money”

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Posted 10 months ago

“I've given Internet Reptile a top score for their fantastic customer service. My first order I accidentally ordered incorrectly and messaged straight away and they cancelled for me, quick response. Then I re-order the correct items but they arrived broken and with a picture as proof they quickly sent out a replacement order with no faff or fuss. I will highly recommend internet Reptile to anyone as this is the service we need. The products I got were very good and the food items high quality I will have this as my go-to shop from now on.”

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Posted 10 months ago

“All orders arrived quickly and of good price”

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Posted 10 months ago

“Outstanding as always. Stuff is in excellent condition and they go above and beyond for their customer.”

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Posted 10 months ago

“Great services. 5* all the way.”

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Posted 10 months ago

“Great prices and delivery!”

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Posted 10 months ago

“I stumbled across this gem of a place after trawlling through the internet. I cannot find fault with the company; every aspect is brilliant - from the easy-to-use website to the invaluable help topics and lightning-speed customer service not to mention the fantastic prices and amazing delivery service, I have been thrilled with my 2 experiences. They are incredibly helpful and nothing is too much trouble. They are my No1 reptile go-to place from now on. Thank you.”

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Posted 10 months ago

“Fast delivery. High quality products”

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Posted 10 months ago

“So glad i came accross this website, has everything i need for my reptiles and at great prices. Postage is reasonable pricing and quick. One very happy customer. A****”

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Posted 10 months ago

“All as described and quick delivery”

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Posted 10 months ago

“Fast delivery, web site easy to navigate . Very happy with my purchase.”

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Posted 10 months ago

“Fantastic! I had a problem with what I had purchased and the customer support was brilliant The value for money is 2nnd to non. the only place on the web where i buy supplies for my reptiles”

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Posted 10 months ago

“I've made one order of locusts, they arrived quickly and in very good health. My gecko is in brumation so eating very little, these little locusts are still going strong. Very happy with Internet reptile and I will definitely continue to use them 10/10.”

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Posted 10 months ago

“Great service, Swift dispatch, especially during the Christmas period.”

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Posted 10 months ago

“Was looking for weeks for a vivarium for my son but within our budget as he's 1 of 4 children. This ad appeared on Facebook, thought I'd check it out, checked trust pilot reviews etc. We decided it was worth a punt and wasn't disappointed. Ordered one evening, received 2 days later via DPD, everything well packaged, all working and complete. Looks great and our son is over the moon. Have already been recommending.”

Internet Reptile 5 star review on 1st January 2024

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Posted 10 months ago

“Very helpful and lovely caring people would highly recommend and we wouldn’t go anywhere else”

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Posted 10 months ago

“I gave it two stars because the heat mat did eventually turn up and it works. I ordered it on a Saturday and paid extra for the item to be delivered quicker (the website said by Tuesday)...but it had not even been dispatched until the day after it was due to arrive. And only then, I believe, because I emailed your company to check on it. Meanwhile, my gecko had no decent heating in his vivarium and I had to leave the house heating on in the living room all night during a spell of freezing weather. I did not get an apology just a matter of fact email saying it had at last been dispatched on the wednesday.... and it still did not arrive till Friday evening.... Not impressed.”

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Posted 10 months ago

“Excellent advice and fast delivery”

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Posted 10 months ago

“I placed an order on the Friday before Xmas and didn't expect it until after the Xmas break. Was absolutely delighted to receive an email an hour later, saying item had been dispatched. Would like to say a huge thank you to the guys at Internet Reptile for their fantastic service. Myself, and my Python are extremely grateful to them for getting new UVB bulb to us so quickly.”

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Posted 10 months ago

“Extremely pleased with the speed that my order was processed and dispatched”

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Posted 10 months ago

Internet Reptile is rated 4.8 based on 12,138 reviews