Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,140 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to ored online and delivered vwry quickly”

Helpful Report

Posted 1 year ago

“2 separate orders, 2 items missing. One from each order. And internet reptile just ignore your messages. Poor customer service!”

Helpful Report

Posted 1 year ago

“Still haven’t gotten my refund, no replies after I sent the package back.”

Helpful Report

Posted 1 year ago

“Quick and fast delivery of what was ordered,well packaged and on time. Only downside to the order is a price match was guranteed and they didnt reply to price match. So only bought half what I wanted.”

Helpful Report

Posted 1 year ago

“Order arrived damaged but had replacement within 48hrs, amazing service. Always quality items”

Helpful Report

Posted 1 year ago

“Small issue with live order quickly rectified. Everyone makes mistakes its how they are responded too which makes a good company imho”

Helpful Report

Posted 1 year ago

“Amazing prices can’t complain about anything perfect for what I needed”

Helpful Report

Posted 1 year ago

“Easy process to order my frozen aquarium fish food. Website easy to navigate and ordering process simple and quick. Fast courier delivery, excellent packaging, the frozen gel packs kept everything frozen combined with the polystyrene box. Amazingly some of the packs were still frozen solid a few days later having been left outside in + 8 degree temperatures. DPD delivery was brilliant as usual, with the delivery well inside the one hour time slot. I know where I will purchase again when my current supply needs refilling.”

Helpful Report

Posted 1 year ago

“Excellent service. Items are well packaged and arrive on time. Thank you”

Helpful Report

Posted 1 year ago

“Recieved my second order today and plenty of locusts and all alive again so very pleased”

Helpful Report

Posted 1 year ago

“Got all I needed for new baby snake, very reasonable prices & fast delivery. Full marks!”

Helpful Report

Posted 1 year ago

“Didn't deliver on day and time they said.”

Helpful Report

Posted 1 year ago

“Fab service would use again”

Helpful Report

Posted 1 year ago

“Always a good service never have to wait to long, highly recommend”

Helpful Report

Posted 1 year ago

“I got 3 x medium shallow reptile bowls and some spare plastic feeding cups for my gecko Internet reptile is always my place to go to for value and great delivery”

Helpful Report

Posted 1 year ago

“The service was great but the product was not good habistat viv 45x45x60 instruction terrible and when put together doesn’t fit right”

Helpful Report

Posted 1 year ago

“Excellent product with a speedy delivery.”

Helpful Report

Posted 1 year ago

“Easy to order and fast delivery”

Helpful Report

Posted 1 year ago

“Brilliant service - order arrived very quickly. Exactly what we'd wanted. Will definitely use this company again.”

Helpful Report

Posted 1 year ago

“Quick delivery easy to use, all the locusts were alive upon arrival”

Helpful Report

Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,140 reviews