Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,139 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality is good, had everything I needed and delivery was quick. Very happy will use again.”

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Posted 1 year ago

“Fast Delivery order as Described and on time no problems.”

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Posted 1 year ago

“Easy to use website. Fantastic prices. Fast dispatch and delivery. Great service. Plenty of items to choose from. 100% a go to store. AAA+++”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“First time using this site. Ordering was easy, delivery very quick. We ordered 100 large locust, arrived in good condition, not one locust was dead, very pleased with the live food, will certainly use them again.”

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Posted 1 year ago

“What can I say! Ordered several items and frozen food. Everything came when expected, as described and in perfect condition. Absolutely brilliant service, will definitely use again. Highly recommend.”

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Posted 1 year ago

“Food came in excellent condition, all alive and fresh and my gecko loves them, will be keeping subscription going, thanks 😊”

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Posted 1 year ago

“Some times bugs are packed in good and others you don't get much...”

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Posted 1 year ago

“Has a great selection of products for reasonable prices, it is our go-to company for anything we need for our snakes”

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Posted 1 year ago

“Great quality food for our Gecko. All alive and exactly what I ordered. Deliver was fast too considering it was due over Easter.”

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Posted 1 year ago

“Fast and well packed as always”

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Posted 1 year ago

“Competitive prices, quick dispatch and delivery”

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Posted 1 year ago

“Fantastic experience every time I’ve shopped with you so easy to order from. And delivery is always on time”

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Posted 1 year ago

“..............................................”

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Posted 1 year ago

“Purchased a microclimate evo connected 3 on July 6th it arrived while I was out of town when I got home I set the thermostat up as instructed both the yellow and blue channels functioned as they should however the red channel was going way over the set temperature or dropping way below the required temperature which has triggered bother the over and under alarms on the stat contacted the customer support to describe the issue a day later I received a reply which simply said turn the alarm notification off, That's all good and well turning the alarm off but that doesn't fix the fault with the red channel probe which is unusable and could potentially kill my animal if used as it's giving false readings, As of now I've heard nothing more from Internet reptile they haven't offered a replacement or a refund absolutely horrendous customer service you would think they would be quick to resolve the issue especially when customers are spending £160 on a single item, I'll change my review if they rectify the issue until then I will not be buying from this company again.”

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Posted 1 year ago

“I ordered a replacement I’ve bulb and it did not work when it arrived. I have emailed support and also sent a message on the website but have not had any response.”

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Posted 1 year ago

“Nice fast delivery.”

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Posted 1 year ago

“Prompt delivery, I recommend this company and will keep them in mind when I next want something for the tortoises”

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Posted 1 year ago

“was very pleased with the speed of delivery and the fact it was free was a bonus”

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Posted 1 year ago

“Amazing products”

Internet Reptile 5 star review on 14th April 2023

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,139 reviews