Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,138 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rude and useless customer care. Paid for 24 hour delivery, no tracking number was given at the time of ordering and the parcel turned up 3 days late while I wasn’t home… it was then stolen off my doorstep. Customer service don’t cover theft from property and advised “customers should be home to receive delivery”. Really unhelpful response given the context of my situation!! Won’t be ordering from here again.”

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Posted 9 months ago

“Most of my frozen food arrived in good condition, however one pack was defrosted upon arrival and had to be thrown away. The locusts i ordered were never delivered.”

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Posted 9 months ago

“Great product and fast shipping”

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Posted 9 months ago

“Always good products fast shipping highly recommended”

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Posted 9 months ago

“I purchase replacement uv bulbs for my tortoises. Easy to order and arrive normally within 2 days.So happy.”

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Posted 9 months ago

“Excellent service, really quick and well packaged delivery”

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Posted 9 months ago

“Excellent service as always. Usually have what I require in stock. Fast service. Plus the added incentive of rewards. Thank you”

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Posted 9 months ago

“Quick, efficient and great value for money.”

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Posted 9 months ago

“Great experience every time. Fast delivery”

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Posted 9 months ago

“Easy online ordering, quality products competitive prices.”

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Posted 9 months ago

“its normaly good value for money has a lot of deals and benafits”

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Posted 9 months ago

“We bought a bearded dragon set up, prompt delivery however was damaged in several places. Part of the rear panel was snapped off, plastic rail cracked and slight damage on the corner of the top panel. Reported to internet reptile who did offer a replacement however agreed to receive replacement rails and a voucher.”

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Posted 9 months ago

“Placed order online. Great service and arrived promptly. thank you”

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Posted 9 months ago

“Great prices and great products super fast postage”

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Posted 9 months ago

“Easy to use website delevery was quick”

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Posted 9 months ago

“Prices are very competitive and orders are received at a very reasonable time.”

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Posted 9 months ago

“Product arrived well wrapped and on time.”

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Posted 9 months ago

“Quick delivery & quality products.”

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Posted 9 months ago

“Quick delivery, reasonably priced and good quality products, thanks guys”

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Posted 9 months ago

“You can trust them to sort anything out, and no quams about replacing items.”

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Posted 9 months ago

Internet Reptile is rated 4.8 based on 12,138 reviews