Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,138 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“6 days for 24 hour tracked delivery and the emails i got back regarding this were very unhelpful and rude. Would not suggest this company ever.”

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Posted 6 months ago

“Amazing products very good prices but costumer service is quite poor took nearly a week to get a reply about sending an item back as bought the wrong thing”

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Posted 6 months ago

“I absolutely love this website and always great service and orders arrive in perfect condition”

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Posted 6 months ago

“The insects are always nice and healthy and last through their life cycle with a bit of heat and food. Very good supplier.”

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Posted 6 months ago

“Quality products”

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Posted 6 months ago

“I ordered the first part of the equipment I need for my 6ft vivarium project - everything arrived quickly and well packaged. There was a slight communication issue on the part of the courier regarding a delay but other than that straightforward.”

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Posted 6 months ago

“Brilliant service as always. Thank you”

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Posted 7 months ago

“Great service and quick delivery”

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Posted 7 months ago

“Everything arrived on time and in perfect condition! I made a very large order and was impressed by how quickly it was delivered.”

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Posted 7 months ago

“Excellent gold stars”

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Posted 7 months ago

“Good delivery speed and great prices. Very happy with the products I recieved. I will be ordering from them again.”

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Posted 7 months ago

“Fast delivery, feeder insects in top condition. All dry goods boxed and securely packed. This is why I keep coming back for all my reptiles needs!”

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Posted 7 months ago

“Very quick excellent service. I will be spending money there very soon. And very good products. Very happy”

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Posted 7 months ago

“Amazing staff, had a problem with my order being damaged, contacted Internet reptile and they replaced the broken part without any problems. Will definitely be ordering many more things from Internet reptile. I'm happy to support a business that cares about its customers. I highly recommend Internet reptiles to my friends, family and everyone else.”

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Posted 7 months ago

“I'm very happy with the customer service, the products, prices and speed of delivery from Internet Reptile and would 100% recommend and use again.”

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Posted 7 months ago

“Great light and great service. Thank you”

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Posted 7 months ago

“Order dealt with swift well be using again vary soon”

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Posted 7 months ago

“Vivarium arrived completely broken and unusable. Wood panes really cracked or some snapped in two. I saw other reviews of this product saying they had cracks in the wood when it arrived but thought it would be alright. To make it worse when I contacted customer service about a refund, they replied initially but then stopped. They've never gotten back to me after 2 follow up emails. So now I have an unusable vivarium that I've paid about £200 for and no sign of a refund. Don't recommend.”

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Posted 7 months ago

“Everything from ordering to delivery was completely stress free. Most important, my little tortoise loves this product. Thank you.”

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Posted 7 months ago

“Fantastic, thank you”

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Posted 7 months ago

Internet Reptile is rated 4.8 based on 12,138 reviews