Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,371 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received order quickly . Only problem was that there was one item short. However I still have the view that the service received was excellent because I had an almost immediate response to my email highlighting the problem and an instant solution to the missing item. Reassuring to know that things are sorted immediately when there's a problem without any fuss. Would recommend.”

Helpful Report

Posted 11 months ago

“Very happy with my order, delivery was quick and all locusts alive and some still going will be definately ordering again shortly”

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Posted 11 months ago

“Everything sent fast, very happy with my products! Diverse range of things to pick from.”

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Posted 11 months ago

“I received my order quickly and it was well packaged. The prices are affordable and there’s everything you could want or need”

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Posted 11 months ago

“Parcel just left in the garden in the pouring rain, emailed them to let them know and no response at all !!! Very poor service and even worse carrier used. Would I recommend them NO is the simple answer”

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Posted 11 months ago

“Great service, always a go to whenever i need anything”

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Posted 11 months ago

“Good range of products that arrive very quickly and securely that are great quality at fair prices.”

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Posted 11 months ago

“Delivery is unexpectedly fast. Turning up next day for every order I've placed so far. Very impressive. Well packaged and the prices are indeed the lowest on the internet that I've seen. Nice range of products.”

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Posted 11 months ago

“Easy to order, kept informed and delivered quickly. All good”

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Posted 11 months ago

“Fast delivery and well packaged to protect the item.”

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Posted 11 months ago

“It is rare to find a company that can be 100% relied on to have the item in stock, at a good price, and deliver it within 48 (often 24) hours of ordering. This is such a company. Not hesitation in recommending them.”

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Posted 11 months ago

“Fast and cheap delivery and insects delivered were full & healthy!”

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Posted 11 months ago

“Order correct and quick delivery.”

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Posted 11 months ago

“Amazing shop and getting better and better every time i go. The vivs are some of the best I’ve ever seen and the staff are super friendly and incredibly knowledgeable.”

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Posted 11 months ago

“order arrived on time , items where as described and are working perfectly.”

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Posted 11 months ago

“Internet Reptile replaced a couple of Mercury Vapour Bulbs that only lasted 3-4 months. Was very happy with the customer service and I would use the website again. It's my go-to for my tortoise supplies.”

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Posted 11 months ago

“Absolutely brilliant service ordered kit Thursday and it was delivered nxt day. Spot on first class keep it up.”

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Posted 11 months ago

“They have great products and amazing customer service. shipping is always fast and guaranteed and their packaging is super reliable.”

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Posted 11 months ago

“With the grapevine branch, if you want it large I’ll say get next size up, as in my 4ft long viv it looks tiny in it. However, it was delivered on time and most definitely am a loyal customer so I’ll be using the service again.”

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Posted 11 months ago

“Most of the snails arrived dead. The worms were all good.”

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Posted 11 months ago

Internet Reptile is rated 4.8 based on 12,371 reviews