Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,140 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited over 2 weeks for an order only to be told they had received it back because my address wasn’t on it? Rather than ask if I’d like a replacement they just refunded me. Which didn’t help as the items were needed urgently for hatchlings 🤷”

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Posted 1 year ago

“Great product. Efficient delivery service”

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Posted 1 year ago

“Excellent service well recommended!”

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Posted 1 year ago

“Great advice and price as always”

Internet Reptile 5 star review on 28th February 2023

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Posted 1 year ago

“Internet Reptile is a good company to deal with. Orders are fulfilled promptly and they were able to take back an item I'd ordered incorrectly.”

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Posted 1 year ago

“Lovely fast delivery, can't fault it!”

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Posted 1 year ago

“Very happy with service order to receiving the tubs was 3/4 days tops very impressed”

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Posted 1 year ago

“Perfect product and very fast delivery. I would highly recommend this company”

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Posted 1 year ago

“Very poor. Ordered some live food for my friends dad who isnt online himself. Dpd tried to deliver on Friday but he didnt get to the door in time and they drove off. When i called DPD they said it should have been marked up as perishable/ live food and they would have left it in a safe place. Instead it was on the back of a lorry until today when we found the live food was all dead. Contacted online and they said theres nothing they can do. Its such a shame because ive used this company for a few years now and it came recommended to me by a friend.”

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Posted 1 year ago

“Always delivered n time and packed well.”

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Posted 1 year ago

“Never used them before stumbled across them whilst looking for supplies for my tarantulas. Placed a order for afew bits and recieved it within 2 days of order. Will be using them again for more supplies.”

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Posted 1 year ago

“Great company and came in good time, however one of my items did not arrive and I never received a refund.”

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Posted 1 year ago

“Always great when I order from here, good price and quality. Live food all arrived safely. Will order again!”

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Posted 1 year ago

“Great service fast dispatch good quality items”

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Posted 1 year ago

“Quick delivery Excellent quality Good communication with customer services”

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Posted 1 year ago

“Brilliant service recently upgraded all my equipment via this company everything came fast and safely I have just used them to order love food with as well so much easier.”

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Posted 1 year ago

“Superb service will definitely use again many thanks”

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Posted 1 year ago

“Fast delivery, as described, reasonable prices”

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Posted 1 year ago

“Always happy with this company friendly and easy to resolve any problem with breakages post!!!”

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Posted 1 year ago

“Brilliant service, great products and quality. Very competitive.”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,140 reviews