Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,142 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products. Quickly delivered”

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Posted 1 year ago

“Fast delivery and everything I received was really good quality and price :)”

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Posted 1 year ago

“Great products at a very good price would definitely recommend this product to anyone that needs quality live food.”

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Posted 1 year ago

“The price and quantity of insects per pot is fantastic especially compared to other shops and the delivery is always quick aswell, I have a tarantula whos not a regular feeder so often buy in bulk for when she is ready to eat, they are always in stock and always healthy on arrival, I don't shop anywhere else now , I would recommend to anyone with reptiles or inverts x”

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Posted 1 year ago

“I had a very minor issue with my order that was no fault of Internet Reptile and the problem was quickly resolved through their excellent customer service team. This is not the first time I have ordered through them and will certainly not be the last.”

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Posted 1 year ago

“Excellent service and communication”

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Posted 1 year ago

“I received my order in good time and it arrived in perfect condition, packed well.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent service arrived within the timescale”

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Posted 1 year ago

“Excellent service. Kept updated with the progress of my order throughout the delivery process, friendly helpful staff and item arrived on time, safe and in one piece. Definitely recommend”

Internet Reptile 5 star review on 10th December 2022

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Posted 1 year ago

“I have emailed and messaged on Facebook l, I had 1 reply then ignored, I would like to cancel my subscription and a refund for what I didn't receive”

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Posted 1 year ago

“First time using Internet reptile... Items arrived quickly and well packed. Prices were also good. Pleased with purchases”

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Posted 1 year ago

“Delivery was quick the only downside was the packaging I ordered a 11x11"heat mat and the box it came in could have fitted a king-size quilt inside but I'd happily order again”

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Posted 1 year ago

“Good customer service and all things arrived and well packed only timing and a part was missing but replaced but again”

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Posted 1 year ago

“Helpful staff.”

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Posted 1 year ago

“Easy to order, website easy to use. Goods came promptly, well packed and all correct. Nothing else to ask for.”

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Posted 1 year ago

“Ordered online and was able to collect within 30 minutes direct from the warehouse. Excellent service and advice whilst I was there also.”

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Posted 1 year ago

“Arrived in good time in good condition”

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Posted 1 year ago

“Cheapest price on the internet I could find 👍👍😃 There customer service was very helpful and grate during postal strikes and upgraded it to courier delivery The items arrived when should Not that it was there fault but the packaged was damaged with big hole in the package and a peace of cork bark was broken so I rearrange how I would go about my build this is more of a delivery issue though I have brought from b4 and was gate then just like now consistent service hence why I come back Would I recommend definitely Only thing I will say they need to stock live plants would be perfect then Thank you”

Internet Reptile 5 star review on 9th December 2022

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Posted 1 year ago

“Easy to navigate website, has fast service and the item was great value and easy to set up. The package was held up by the postal strike but made it here in the end. Very happy overall.”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,142 reviews