Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,371 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and great prices.”

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Posted 1 year ago

“Excellent locusts. Great to have the subscription option as saves time and money.”

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Posted 1 year ago

“Package arrived quickly and all live insects alive and well. Have now joined the subscription service to have regular deliveries. Highly recommended.”

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Posted 1 year ago

“Very good service everything I needed for my collection”

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Posted 1 year ago

“Always great products and prices .Always fantastic service well packaged and always arrive in fab condition.Wont shop anywhere else”

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Posted 1 year ago

“Very fast delivery and items perfect! Deffo recommend”

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Posted 1 year ago

“I dont hesitate in giving this company 10 out of 10 for product (frozen mice) service and delivery. Will definitely use them again”

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Posted 1 year ago

“Poor service 5 days when neddy deliver is paid for”

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Posted 1 year ago

“Quick delivery and well priced product, thank you”

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Posted 1 year ago

“My order came so fast and and all my items were good quality.”

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Posted 1 year ago

“The order was sent in two boxes. One of the boxes didn’t arrive the first time. And I had to wait for an extra week to receive the rest of the products. But the team was helpful and managed to sort out the issue.”

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Posted 1 year ago

“Very please with product and delivery time. Ordered the wrong viv to go with the base and they contacted me to instruct me which saved a lot of hassle, they could have just sent the item.”

Internet Reptile 5 star review on 8th March 2024

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Posted 1 year ago

“Paid extra for next day delivery and they never dispatched it until I chased it up on the second day and even that wasn’t easy as you can’t call them. You have to do it through a messaging service that took seven hours for a reply.”

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Posted 1 year ago

“Items turned up on time and as described”

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Posted 1 year ago

“Good selection on website and great prices. Everything arrived very quickly and in good condition. Thank you!”

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Posted 1 year ago

“I have shopped with them a couple of times although after my last experience I won't be shopping with them again. I paid extra for delivery to be within 1-2 days. I placed the order on a Saturday morning but didn't receive my order until Thursday afternoon. The box had a big hole & the disinfectant had been squashed at the top so leaked a little.I emailed them but they haven't been interested in my complaint just kept asking for me to review the so called support I received which was nonexistent. I am extremely disappointed & angry. Customer service is appalling.”

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Posted 1 year ago

“Good discount, fast delivery and quality product. Thank you.”

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Posted 1 year ago

“Easy to use website. Well packed and great delivery time. All in perfect condition. Highly recommend”

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Posted 1 year ago

“Great service and good quality and price”

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Posted 1 year ago

“Item arrived quickly, I ordered the Arcadia combined bulb which works perfectly.”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,371 reviews