Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,139 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered twice from Internet Reptiles and both orders have been delivered very quickly and never had an issue with anything received. Great selection online and very reasonably priced.”

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Posted 1 year ago

“Great price and very fast delivery”

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Posted 1 year ago

“Incorrect items arrived and also items missing. Took days to speak with someone to only be issued a refund rather than have missing/correct items sent out.”

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Posted 1 year ago

“Had a really bad experience with and accessories kit I purchased, kit arrived with wrong parts and some broken. Customer service was awful as they weren't willing to offer anything for this inconvenience and showed a huge lack of care towards this. Definitely will Not be purchasing any more after this. Overall very disappointing”

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Posted 1 year ago

“Delivered in a timely fashion, all equipment present (platinum python kit ÷ viv). Everything intact & working easily assembled viv & set up equipment does the job it's supposed to & all as described You don't really want more than that so all good. Would recommend & personally use again”

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Posted 1 year ago

“The snails that were delivered, 3 were deceased. I've emailed you twice about it, only to get no reply.”

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Posted 1 year ago

“Always have the products I need and fast shipping! Never any issues”

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Posted 1 year ago

“These people actually care. Im happy with my water bowl for my royal . Too small but big enough for my corn snake.great prices all good in my world and my wallet. Thanks internet reptile ill be back”

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Posted 1 year ago

“Excellent service couldn't believe how quick the bulbs were delivered will definitely buy for the site again”

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Posted 1 year ago

“It came very quick and my Tortoise agrees”

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Posted 1 year ago

“Great shop, excellent delivery”

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Posted 1 year ago

“Great service, great price! Make my life easy, great quality! Honestly couldn’t recommend them enough!! So glad I discovered them.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“The delivery came very quickly and there was plenty of crickets in the box and the were alive unlike many other places I have got my live food from”

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Posted 1 year ago

“Exactly Service. Quick delivery of good quality bugs”

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Posted 1 year ago

“Spider eat them all good thanks”

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Posted 1 year ago

“Excellent products and speedy delivery!”

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Posted 1 year ago

“Awesome fast service as always ordered feeders and substrate this time around.”

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Posted 1 year ago

“Excellent service, fast delivery and no fuss.”

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Posted 1 year ago

“I placed an order recently and after receiving the order I found that my product was not fit for purpose as it was fitted with a european plug and there was no statement to say that this would be the case on the website and the photos used on the website clearly show a UK plug is fitted. I emailed the contact details provided on the website to make them aware and have been completely ignored. Not impressed at all.”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,139 reviews