Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and much better than DHL.”

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Posted 2 years ago

“Great service sensible prices”

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Posted 2 years ago

“AVOID AVOID terrible company.lost my parcel which was huge bike box ! Fob you off with the same old standard E mail's then totally ignore you. Save your money and go with a proper professional courier service that can actually do the simple job if delivering a parcel.”

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Posted 2 years ago

“Really convenient, and fast delivery!!”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Efficient and courteous”

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Posted 2 years ago

“Parcel has not arrived despite me paying customs charges”

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Posted 2 years ago

“Good all round service and would recommend for future use.”

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Posted 2 years ago

“All good and competitively priced.”

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Posted 2 years ago

“The courier never arrived or contacted me.”

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Posted 2 years ago

“Brilliant service.”

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Posted 2 years ago

“In view of Covid 19 restrictions, the parcel was delivered in a reasonable time and with no problems at the receiving end. The parcel was not damaged in any way and the contents safe.”

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Posted 2 years ago

“Absolute waste of time I spent £254 to get a parcel to jamaica was told it would reach between 30th May-2nd June now being told its estimated to reach on the 7th by this time the package will be useless to all as its for a birthday party I'm disgusted in this service”

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Posted 2 years ago

“Reasonable price reliable so far...”

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Posted 2 years ago

“I’ve no idea what you delivered”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Very good, all arrived on time and in good order. Happy to use intrparcel again.”

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Posted 2 years ago

“Had the worst experience with Interparcel, my parcel was collected in UK to be shipped to South Africa on 19 April 2022. To date the parcel is still not delivered and after numerous requests to trace the parcel, we still get the generic response - we looking into this and will get back to you. Apparently the agent used in South Africa is not responding; how should this be my problem if I entered into an agreement with Interparcel UK? It appear that Interparcel is a sub standard company who doesn't take the client needs seriously. If my parcel is lost or stolen, own up to it and we can move on. I should have used an well known parcel company who respect their clients. Would not recommend using Interparcel, the experience was nothing but painful”

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Posted 2 years ago

“Easy to use website and choice of carriers. The only aspect of delivery that is more difficult to find is the insurance cost for a valuable item - each carrier has their own rates and limits and so to find the best deal you must trawl through the carrier options to investigate.”

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Posted 2 years ago

“Easy website to use, not bad on price also”

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Posted 2 years ago

Interparcel is rated 4.5 based on 9,923 reviews