Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to a parcel not being ready when it was supposed to be I had to quickly organise a re collection whilst re organising it with the sender at the same time. Sabrina was very understanding and efficient and soon had it all sorted with no fuss at all. Many thanks.”

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Posted 8 years ago

“Half the price of taking parcels to the post office.”

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Posted 8 years ago

“This is to say thank you for your service even though there was a small error in the address line a very helpful person called Louana manage to trace the error and help me out thank you Louana.”

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Posted 8 years ago

“Mrs Sabrina hs been very helpful and kind”

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Posted 8 years ago

“Sending by interparcel every day. Brilliant service. When some problem, just fast chat and in few minutes problem sorted as today with Loauna. Sorry for your name propably wrong spelling.”

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Posted 8 years ago

“High quality service once again! Rachael Smith was an absolute star and kept me totally informed when a customer failed to be available for the delivery, finally got there in the end though. II have no hesitation in recommending Interparcel to anyone that wants a 1st class service.”

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Posted 8 years ago

“Interparcel are usually very helpful, but today, Sabrina was even more efficient than usual, thanks.”

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Posted 8 years ago

“The lovely lady who helped was Kate Hall. She was patient and gave me all the option in tracking my order. The company who send the package mistyped the address and Kate was able to help me fix the address and 24 hrs later I had my package! She was excellent! A+!”

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Posted 8 years ago

“My query was dealt switfly by Mary Evans. Top customer service, well done!”

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Posted 8 years ago

“Sabrina was very helpful and polite. She answered my questions fast and effectively. Very pleased.”

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Posted 8 years ago

“Client requested proof of delivery after 6 months had lapsed, Charlie Stocker was efficient and polite and within a couple of days had sourced the POD and emailed over, accordingly the client was happy to pay our invoice upon receiving this, Many thanks again Charlie.”

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Posted 8 years ago

“Tracking service was prompt and accurate and friendly----thank you Sabrina”

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Posted 8 years ago

“Customer service on live chat was very helpful- Louana the agent was very quick and efficient, great company”

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Posted 8 years ago

“Louana was very helpful if cancelling an order for me to re-input.”

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Posted 8 years ago

“Cancelled an order and Interparcel says they have refunded the payment of £8.28 and its been 5 days since they refunded and I dont see no payment in my bank account.”

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Posted 8 years ago

Hi Mohammed, I have checked your email address and name back to December and cannot locate any orders. Please can you email your order number to me and I will check this for you. My email is sam@interparcel.com

Posted 8 years ago

“Great service. Had an issue with one of the couriers but a very helpful and friendly staff member (Rachael) was able to sort the problem out straight away.”

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Posted 8 years ago

“Fantastic service. I've been using Interparcel for years and they are always very helpful. And today Sabrina from customer service made my life even easier solving my problem the way I had no idea was even possible. Thank you Interparcel fo taking care of your customers . Please do not change :)”

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Posted 8 years ago

“very happy. quick cheap and a pleasure.”

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Posted 8 years ago

“Relieved and grateful at ease of use overall. James England from customer services was a star following some self inflicted problems with my order. Good value for money too. Thank you.”

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Posted 8 years ago

“Excellent service, used numerous times, never fails. Customer care assistant Sabrina very curtious and helpful. Online chat today with Helen, sorted out my concern in seconds. First class company.”

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Posted 8 years ago

Interparcel is rated 4.5 based on 9,913 reviews