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Interparcel Reviews

4.5 Rating 9,913 Reviews
54 %
of reviewers recommend Interparcel
Read Interparcel Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

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Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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This is the worst shipper ever. They have no clue where your shipment is, and their excuse is a lack of scan points?! Non sense. All parcels passes through multiple scan points, but if they are not connected to their 3rd or 4th party shipper, they don't have visibility. Their inability to track packages is due to their lack of up to date technology to link up with these shippers. If you don't want to lose your packages, DO NOT USE INTERPARCEL. NOT WORTH THE SAVINGS.
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Posted 5 years ago
Horrible service - parcel not delivered - no matter how many times you contacted Customer Service- would never ever use.
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Posted 5 years ago
Please do not use this company. Two months after delivery was picked up and paid for they now say they can't deliver to my address and are charging more than initial delivery to have my parcell returned to me....I have 7 days or they will destroy my parcell and still charge me....great service eh!!!!!
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Posted 5 years ago
I have used interparcel.com for a few years now and have found them to be the best. They are a fine organization with superb staff. They are all very helpful. A special thanks to Leanne Irish and Tanya for their assistance. I would give them a five star rating. Gilbert Bradley
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Posted 5 years ago
We use Interparcel a lot for customer collections, they are easy to use and a quick delivery back.
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Posted 5 years ago
The easiest way to send a parcel to the other side of the world.
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Posted 5 years ago
Delivered safely within the timeframe. Great service. Many thanks.
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Posted 5 years ago
Very good price, pickup easy. Very pleased
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Posted 5 years ago
Efficient fast delivery from U.K. to NZ
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Posted 5 years ago
You offer a good service but Whats a annoying is you have to input the delivery addresss phone number which this can be time consuming waiting for a response and some times people are reluctant to give there number out this needs to be taken off.
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Posted 5 years ago
Shannon was very helpful in locating a package that had been lost in transit.
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Posted 5 years ago
its quite simply an easy process to select postage from a list of several options, depending on your requirements. If anyone asks I would certainly recommend these guys. That's it in a nutshell !!
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Posted 5 years ago
Reasonable prices
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Posted 5 years ago
Terrible experience, do not use Interparcel. Would rate as no stars if I could. Failure to deliver next day parcel, it took four days. Failure to investigate why it went wrong. Failure to report any feedback Failure to refund delivery charge Failure to recompense for dismal performance Can't be trusted do not use.
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Posted 5 years ago
Hopeless company with no integrity or professionalism whatsoever.
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Posted 5 years ago
easy to use, turned up when they said they would - hassle free
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Posted 5 years ago
Thanks to Yasmin for helping me find a package that had lost it's way! Went above and beyond! Thanks Again Derek
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Posted 5 years ago
AmyB really helpful. Tried making sense of what I could/couldn't send to the USA on the website Prohibited List (which is confusing!) and Amy clarified in minutes all my questions. Thanks AmyB
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Posted 5 years ago
My previous review stands as submitted.
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Posted 5 years ago
First class service from Francesca. She very quickly sorted out a local problem regarding the tracking of a parcel. Many thanks.
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Posted 5 years ago
Interparcel is rated 4.5 based on 9,913 reviews