Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“Great service and great price!!”

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Posted 9 years ago

“Excellent correspondence from Tasha, thank you.”

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Posted 9 years ago

“Very helpfull, Sorted my problem out straight away. Very good service.”

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Posted 9 years ago

“James was very helpful in letting me know there was a problem at the Alfreton centre. I was getting concerned as my consigment wasn't being updated.”

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Posted 9 years ago

“I couldn`t check the status of delivery on my own and the seller is out of UK until Monday. Mr. James Giffen helped me very quickly stating the expected date of delivery.”

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Posted 9 years ago

“Excellent service, quick collection and quick delivery. For personal problems I had to postpone the delivery twice; James Giffen who helped me was extremely helpful, accurate on time estimation and professional, he updated me through email for any change and replied on time to my questions. Great service, I would recommend it!”

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Posted 9 years ago

Hi Francesca, Thank you for taking the time to leave us a review, it's great to hear that you are pleased with our online parcel booking experience. Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more! Thanks, Interparcel.com

Posted 9 years ago

“Very helpful. Thank you very much”

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Posted 9 years ago

“Quick response and very helpful! excellent! thank you”

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Posted 9 years ago

“Becky was very helpful and very quick! Would recommend her for promotion!”

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Posted 9 years ago

“Hi there interparcel, i just wanted to make a comment about my parcel, the initial pick up date they failed to pick up the parcel, so i contacted your live support and Katy (live support worker) had my problem sorted in an instant, she firstly apologised about the non pick up and arranged it for the following day. My parcel was picked up just as she said it would be and i am happy, i am still waiting on the arrival of my parcel, i have been tracking it and its due here on monday, but what i wanted to say was, i got the most excellent support from Katy and think it should be known how helpful she was, such a professional sorted my problem as if by magic. Thank you Katy and thank you Interparcel for your most excellent service, i have used your services in the past anyway without any problem, only this one hiccup and it was sorted within minutes, so its sure to say i will be using your services in the future as i did before :) Sharon Smith”

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Posted 9 years ago

Hi Sharon Smith, Thank you for taking the time to leave us a review. Customer reviews are so valuable in helping us to improve our services and it’s great to hear we met your expectations! Many thanks, Interparcel.com Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more!

Posted 9 years ago

“I had a chat with Sabrina. She really fast reply to me and help me with the order.”

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Posted 9 years ago

“After fixing order, I was having a bit trouble on invoice and wanted to amend it, so sent a message from your website to get some help. Then, Nicole Rowland, Customer Service Advisor, kindly and promptly took measures against it. His quick response really helped me.”

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Posted 9 years ago

Hi Kosuke Araki, Thank you for taking the time to leave us a review. We are happy to hear you are pleased with the service provided and look forward to being able to assist you in the future. Thanks from everyone at Interparcel.com Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more!

Posted 9 years ago

“As usual when I needed a change made to a delivery address Nicole was quick to make the change. Flawless service.”

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Posted 9 years ago

“Unlike most parcel brokers you can both call and email these guys and they respond promptly every time...no issues at all after using regularly for over a year, unlike Parcel Monkey, which is a complete joke in comparison. Highly recommended.”

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Posted 9 years ago

“I'm a novice at dealing with couriers, well except for them giving me parcels. My dealings with Interparcel to date has been great, no problems whatsoever, well except for my errors. Didn't take long to get the hang of the software, easy peasy lemon squeazy lol. Yep all good stuff & I actually enjoy doing this :>/”

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Posted 9 years ago

“I order a large amount of couriers to destinations world-wide and am very pleased with the competitive prices offered by Interparcel. When I need help, I am always offered exceptional service from Sam Kennard, who responds quickly and efficiently. My only complaint is the website - a lot of the addresses I need to send couriers to do not feature on the drop down menus. This means I have to select an incorrect address to book the courier and then phone up customer service to amend it and wait until the correct shipping labels have been issued. Fortunately Sam is always extremely helpful and efficient but it would save a lot of time if the website could be updated in a way that does not require me to put in a wrong address and then make a personal call to correct it. Best wishes Andrea”

Helpful Report

Posted 9 years ago

Hi Andrea Ghaddar, Thank you for taking the time to leave us a review. Customer reviews are so valuable in helping us to improve our services and it’s great to hear we met your expectations! Many thanks, Interparcel.com Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more!

Posted 9 years ago

“Chatted with Sabrina. Very helpful, contacted UPS and answered my query extremely quickly. Very positive and proactive!”

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Posted 9 years ago

“online operator Becky was very helpful with my request”

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Posted 9 years ago

“Excellent customer service A+++ would reccomend”

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Posted 9 years ago

“Lisa was very helpful in answering my questions”

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Posted 9 years ago

Interparcel is rated 4.5 based on 9,913 reviews