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Interparcel Reviews

4.5 Rating 9,913 Reviews
54 %
of reviewers recommend Interparcel
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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Linda Rhead
Verified Reviewer
“Very grateful for all the help received from Charlie Stocker regarding the paperwork mislaid by the couriers.”
Helpful Report
Posted 9 years ago
Julia
Verified Reviewer
“Charlie Stocker - Excellent customer service.”
Helpful Report
Posted 9 years ago
Frances
Verified Buyer
“Sabina Lengyelova was very helpful in rebooking the collection and followed our call up with an email.”
Helpful Report
Posted 9 years ago
Nigel Gange
Verified Buyer
“In the only problem with the msi-delivery of a packed that I have had (always using Interparcel) in this case via UPS, your representative I have exchanged emails with (Beka Pulling) has been a model of helpfulness and courtesy & the problem with her help & good offices has been resolved. I continue to be a fan of Interparcel, & yesterday recommended you to my step-daughter.”
Helpful Report
Posted 9 years ago
Samantha
Verified Buyer
“Service from live chat was precise and informative and friendly delivery drivers I would highly recommend your service and happily use it again”
Helpful Report
Posted 9 years ago
Tamara
Verified Buyer
“James G was very professional and efficient.”
Helpful Report
Posted 9 years ago
J A Lloyd Williams
Verified Buyer
“I had a problem when the courier UPS did not arrive on the specified day. Your representative, Sabina Lengyelova, however, resolved the matter for me swiftly and efficiently.”
Helpful Report
Posted 9 years ago
Mark Pilkington
Verified Buyer
“I've used Interparcel to send a number of book packages internationally with great success. When there are problems, staff are always helpful by email, most recently James Giffen. One great improvement that I would like to see implemented, is the ability to include the recipient's email so that they can receive tracking information and be contacted directly when there is a problem. Thanks”
Helpful Report
Posted 9 years ago
Maria Fernandez
Verified Buyer
“JamesG was great help. Quick to respond and warned me of the timings to place orders.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“We were charged twice for an order and Louana Pyzer was very helpful and dealt with it quickly for us. Thank you.”
Helpful Report
Posted 9 years ago
Jon Spence
Verified Buyer
“Interparcel is usually great but their agent James was ace, really quick to respond at least four of those stars are his.”
Helpful Report
Posted 9 years ago
John Arnold
Verified Reviewer
“This is my first time using this method to send packaged from the usa to uk and it's been awesome! I emailed your company and Kristy Cooney was so very helpful. I will definitely be using this method in the future. Cheers Johnny.”
Helpful Report
Posted 9 years ago
Tom Fisher
Verified Reviewer
“website was very user friendly and easy to navigate. customer services was excellent. I emailed James Giffen afterwords about my tracking number, he was very responsive and friendly. Although I could have done with the tracking number in an email when I placed the order.”
Helpful Report
Posted 9 years ago
Dave
Verified Buyer
“Had to chase up my delivery after already delayed till the following day, Lisa Irish was very helpful in confirming it would be delivered”
Helpful Report
Posted 9 years ago
Mrs A Bird
Verified Buyer
“Excellent service and on the chat line James G was very helpful and efficient.”
Helpful Report
Posted 9 years ago
Emma
Verified Buyer
“James G was very helpful with my query and put my mind at rest! Thanks so much!”
Helpful Report
Posted 9 years ago
Phil
Verified Buyer
“Lisa was swift and responsive”
Helpful Report
Posted 9 years ago
Naomi
Verified Buyer
“Very prompt service. I received a courtesy email from James Giffen once the pack had been delivered to say it had arrived safely, which was very helpful! Thank you.”
Helpful Report
Posted 9 years ago
Nancy
Verified Buyer
“Annelese McBride was very helpful and kept me up to date with the issues that we had”
Helpful Report
Posted 9 years ago
Tamaki
Verified Buyer
“Your service was very good, thank you for your help.”
Helpful Report
Posted 9 years ago
Interparcel is rated 4.5 based on 9,913 reviews
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