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Interparcel Reviews

4.5 Rating 9,918 Reviews
54 %
of reviewers recommend Interparcel
Read Interparcel Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

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Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Anonymous
Anonymous  // 01/01/2019
Love using Interparcel, easy to use site, great options and prices, the couriers have all been very polite and helpful. We use Interparcel regularly.
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Posted 3 years ago
Best service ever used to post parcels to Canada, so easy to use and parcels arrive within days of sending, couldn't be more impressed.
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Posted 3 years ago
I decided to use the parcel locker as there was one very near to where I live. When I got there the locker was out of action. And as you cannot change the mode of posting I had to drive to the next nearest one. I was not happy. If I'd known the locker was out of action I would have selected a different way of posting, probably going to a nearby shop which i know would be open. I won't use this method again.
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Posted 3 years ago
Good service
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Posted 3 years ago
Easy to use website, I have had no issues at all with Interparcel, their enhanced insurance rates are cheaper than rivals too.
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Posted 3 years ago
I'm so pleased. Simple to use and efficient. There I can find the best solutions for my shippings.
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Posted 3 years ago
The shipping and checkout process is simple and quick. I have not had any issues with delivery. I do not get constant e-mails with importation problems or surprise charges for extra weight or size that I used to get with Parcelhero.com. Happy customer :)
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Posted 3 years ago
Was very good then waited 4 days for a next day delivery x 2. Phoned them daily and on one particular day they told me the large parcels were collected when clearly they are still outside on view of my security cameras.
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Posted 3 years ago
We have used you for many years and never really had many problems if I have to be honest… however when we did have a problem it was never sold I was told that you’ve got a payout from UPS but you never passed on to us and you also never found out why our parcel was lost and then given to charity.. The parcel was never lost it just wasn’t looked for that’s the bit where we lost our interest in your company
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Posted 3 years ago
This is a great service. Excellent value for money too. I use Interparcel for business and for personal shipments. With three grandchildren at university there is always something they need and Interparcel makes this possible very quickly. In my opinion, it is far superior, and more economical than other carriers including Parcelforce. I would happily recommend Interparcel to everyone.
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Posted 3 years ago
Always use interparcel absolutely brilliant service
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Posted 3 years ago
Twice in the last month they have failed to tell me / call me /email me that my parcel hasn't been collected. My client had to call and tell me. I called Customer service and they said there is no guarantee for next day service even though I paid premium price. There is also no system in place where there is someone checking if items have been collected and delivered. It took me to call them to check their system. I was offered to rebook or a refund but in the same breath said if I rebook there is no guarantee they (DPD) will collect. Shoddy. Won't be using them again.
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Posted 3 years ago
They always deliver.
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Posted 3 years ago
Fantastic service, very efficient to use and plenty of options available to suit my requirements. The email notifications at each stage of the process are really handy - although there is also the choice available to opt out of this - but it meant I was able to keep the recipient updated with progress along the way. We will definitely use this service again at DSK Partners LLP.
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Posted 3 years ago
Highly recommended, easy transaction and quick delivery
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Posted 3 years ago
VERY RELIABLE SERVICE I HAVE USED THEM ON AND OF FOR YEARS
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Posted 3 years ago
Although they were very late collecting, driver was very couteous and helpful. I have used them since and will do again in the future
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Posted 3 years ago
Seriously let down, paid for a next day service and goods arrived after 48 hours.
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Posted 3 years ago
Excellent service.
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Posted 3 years ago
Fast service. Quick delivery.
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Posted 3 years ago
Interparcel is rated 4.5 based on 9,918 reviews