Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“The shipping and checkout process is simple and quick. I have not had any issues with delivery. I do not get constant e-mails with importation problems or surprise charges for extra weight or size that I used to get with Parcelhero.com. Happy customer :)”

Helpful Report

Posted 3 years ago

“Was very good then waited 4 days for a next day delivery x 2. Phoned them daily and on one particular day they told me the large parcels were collected when clearly they are still outside on view of my security cameras.”

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Posted 3 years ago

“We have used you for many years and never really had many problems if I have to be honest… however when we did have a problem it was never sold I was told that you’ve got a payout from UPS but you never passed on to us and you also never found out why our parcel was lost and then given to charity.. The parcel was never lost it just wasn’t looked for that’s the bit where we lost our interest in your company”

Helpful Report

Posted 3 years ago

“This is a great service. Excellent value for money too. I use Interparcel for business and for personal shipments. With three grandchildren at university there is always something they need and Interparcel makes this possible very quickly. In my opinion, it is far superior, and more economical than other carriers including Parcelforce. I would happily recommend Interparcel to everyone.”

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Posted 3 years ago

“Always use interparcel absolutely brilliant service”

Helpful Report

Posted 3 years ago

“Twice in the last month they have failed to tell me / call me /email me that my parcel hasn't been collected. My client had to call and tell me. I called Customer service and they said there is no guarantee for next day service even though I paid premium price. There is also no system in place where there is someone checking if items have been collected and delivered. It took me to call them to check their system. I was offered to rebook or a refund but in the same breath said if I rebook there is no guarantee they (DPD) will collect. Shoddy. Won't be using them again.”

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Posted 3 years ago

“They always deliver.”

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Posted 3 years ago

“Fantastic service, very efficient to use and plenty of options available to suit my requirements. The email notifications at each stage of the process are really handy - although there is also the choice available to opt out of this - but it meant I was able to keep the recipient updated with progress along the way. We will definitely use this service again at DSK Partners LLP.”

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Posted 3 years ago

“Highly recommended, easy transaction and quick delivery”

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Posted 3 years ago

“VERY RELIABLE SERVICE I HAVE USED THEM ON AND OF FOR YEARS”

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Posted 3 years ago

“Although they were very late collecting, driver was very couteous and helpful. I have used them since and will do again in the future”

Helpful Report

Posted 3 years ago

“Seriously let down, paid for a next day service and goods arrived after 48 hours.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Fast service. Quick delivery.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great easy timely service”

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Posted 3 years ago

“I use Interparcel for maybe 200 parcels a year and have always found them efficient and helpful.”

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Posted 3 years ago

“I spent extra money and selected a 24 hour service with Tufnells. Parcel was not delivered on time”

Helpful Report

Posted 3 years ago

“My parcel is meant to be tracked, and should of been delivered by now. But the tracking has stayed the same since leaving my home, so i do not even know where my parcel is”

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Posted 3 years ago

“Good experience 👍👍”

Helpful Report

Posted 3 years ago

Interparcel is rated 4.5 based on 9,913 reviews