Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“Never had any problems.”

Helpful Report

Posted 3 years ago

“They delivered the parcel within a reasonable time, but then again that’s what I paid for. I had been worried about sending items to Canada from the U.K. but it arrived safely. Only down side was the import taxes I had to pay but they were not under control of Interparcel. I won’t be sending many parcels to Canada because the taxes are just too high”

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Posted 3 years ago

“You have struggled to get parcels to me. I moved into a new build, and no parcels have been able to get to me. No such address apparently, one parcel never got delivered & sent back to House of Fraser, One parcel completely lost. It appears to us if your drivers don’t recognise a postcode they don’t bother. I would be very nervous if I ever decided to use Hermes again, my name is Mrs JoAnn M Judd”

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Posted 3 years ago

“I posted a package for my son's birthday. after 5 days it still hadn't arrived and no tracking available. after about 10 days I was told it was lost. then later yet another message about claiming for lost package. I wrote to CEO of the company and after 2 days tracking appeared on the site and then the package was delivered. wasnit it strange how no one had any news of it and it couldnt be located until the CEO became involved.”

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Posted 3 years ago

“The worse company i have ever dealt with. Quoted 5 days to deliver a parcel to Portugal. Customs etc paid in full and 56 days later my parcel is at InterParcel back in the UK. No help or assistance offered avoid at all costs. Will not refund or resend the parcel.”

Helpful Report

Posted 3 years ago

“Delivered to the wrong address and suggested the receiver goes around the retrieve it from a neighbour they don't get along with. They accept its been delivered to the wrong address but won't do anything as its in their terms that it's acceptable to deliver to the wrong address. Their "claims team advised that they wouldn’t issue a claim for this as the parcel is retrievable." So now eBay have refunded the buyer £24 and I'm out of pocket. Absolutely garbage service. Been a customer for over a decade. They can now go f**k themselves for my future business.”

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Posted 3 years ago

“great, fast service, good price”

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Posted 3 years ago

“Insurance changed by Interparcel is too much. When should I have to pay extra against Interparcel losing or damaging my parcels.”

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Posted 3 years ago

“As a non business, I've found this method of posting quick and value for money to use and feel Ive made an informed choice of how I want my parcels to be sent.”

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Posted 3 years ago

“Parcel picked up at right time sent from Scotland to Perth Australia arrived within 10days in perfect condition. Fantastic price great customer service from Natasha Nichols will definitely use again highly recommended”

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Posted 3 years ago

“Good service , more information on tracking would be helpful .”

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Posted 3 years ago

“Been good service and let you keep track of your parcel”

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Posted 3 years ago

“Never used this service before, It worked very well and will be my choice for future shipping.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“easy booking , prompt collection and delivery”

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Posted 3 years ago

“Great service and I would recommend.”

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Posted 3 years ago

“The cost of sending a parcel to the USA for my granddaughter for her birthday was not competitive with any other provider and it took ages to arrive, so long that I feared she would not have it in time. Maybe I'll have to resort to Amazon after all, though I like my family to have something from the UK.”

Helpful Report

Posted 3 years ago

“The service and parcel delivery was excellent. Have used on previous occasions and certainly recommend.”

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Posted 3 years ago

“Parcel uplifted promptly and delivered on time,thanks”

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Posted 3 years ago

“Perfect thank you soo much”

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Posted 3 years ago

Interparcel is rated 4.5 based on 9,913 reviews