Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used a few before interparcel not impressed, Then found Interparcel on the web and they were fantastic, cant fault them, everything went so smoothly, easy to use too, highly recommended. Thank you for the fantastic service.”

Helpful Report

Posted 4 years ago

“You came out best on internet search.”

Helpful Report

Posted 4 years ago

“Very efficient and good communication”

Helpful Report

Posted 4 years ago

“Loads of possibilities and prices offered, many loads cheaper than Post Office, and very quick and easy site to use. My go to for parcels, now, for both collection and drop off!”

Helpful Report

Posted 4 years ago

“Great reliable service”

Helpful Report

Posted 4 years ago

“Very good service would recommend”

Helpful Report

Posted 4 years ago

“I had to wait for half an hour on the queue, but the service I received was excellent! Keep up the good work guys!”

Helpful Report

Posted 4 years ago

“UPS we’re at my door to pick up my documents before I’d finished printing the labelsand my son had received a text message before I told him his documents were on their way. The documents were really important and had to be with him in Italy before Dec 31st. They were delivered to him on the 29th as promised. Very impressed with the service and the tracking information was really useful. I would definitely use them again for speedy delivery of important documents.”

Helpful Report

Posted 4 years ago

“Excellent service and delivery on time and date quoted Highly recommended”

Helpful Report

Posted 4 years ago

“They collect, they deliver, and their charges are reasonable. What's not to like?”

Helpful Report

Posted 4 years ago

“II did exactly as expected. Thank you”

Helpful Report

Posted 4 years ago

“Great thank you”

Helpful Report

Posted 4 years ago

“Simple to use and efficient.”

Helpful Report

Posted 4 years ago

“Excellent company, that gives you access to the best and most competitive prices to ship goods anywhere in the world”

Helpful Report

Posted 4 years ago

“Delivery men were great & very polite. They were very apologetic that due to COVID they couldn’t enter my house with my sofa but I totally understand the current situation that we all face.”

Helpful Report

Posted 4 years ago

“Used inter parcel several times now for deliveries to my family in Seattle. I and they can’t fault the service. All my parcels have been collected as stated and arrived within 2/4 days. Brilliant reliable service and good prices. Only fault we can find is that the service is not available from the US to GB. Why not Interparcel?”

Helpful Report

Posted 4 years ago

“First rate, will be using again ☆☆☆☆☆”

Helpful Report

Posted 4 years ago

“Interparcel is my 1st choice when sending parcels. Always reliable with good communication so you know your parcel is in safe hands. Highly recommended!”

Helpful Report

Posted 4 years ago

“Great service. I have used Interparcel on numerous occasions and cannot fault the company. Also good value for money and great customer service.”

Helpful Report

Posted 4 years ago

“Easy to use website, integration with e-commerce sites is a great feature, contact is important and Interparcel provide that. Competitive prices.”

Helpful Report

Posted 4 years ago

Interparcel is rated 4.5 based on 9,923 reviews