Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“The worst company ever. They did not hand the package out and did not return it to me. They lost one parcel and I lost my money. Six days ago they said coming next day and until now I’m waiting .”

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Posted 4 years ago

“Great price. Very efficient. Thank you Libby.”

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Posted 4 years ago

“I have been using interparcel for over 2 years now to send parcels to Australia. I send at least 3 a year and they have always arrived earlier than estimated. The tracking is very detailed. My last parcel arrived 4 days earlier than estimated so very happy with that. Highly recommended.”

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Posted 4 years ago

“AVOID AVOID AVOID Unresponsive, irresponsible, acting as middleman. Useless and not caring when things go wrong with a parcel.”

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Posted 4 years ago

“Very good providing nothing goes wrong. If there is a dispute you have to prove what you sent. Very difficult to do once the item has gone.”

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Posted 4 years ago

“Quick and easy website, good value. Parcels always delivered in good time.”

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Posted 4 years ago

“Very quick and reliable service, I was very impressed. Would definitely use again..”

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Posted 4 years ago

“I've been using Interparcel for years, the website is great and their customer service is excellent. Any time I've had a query it has been dealt with efficiently and no waiting on hold for ages :) This time around I spoke to Iris Baitup who was great.”

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Posted 4 years ago

“Professional and very friendly service. I did have a quite few inquiries earlier and thanks to Charlie Stocker everything was quickly sorted out for me. I'm absolutely happy with the service I have received!!!!”

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Posted 4 years ago

“Very easy to use website.Was able to follow clear cut instructions. Have a choice of courier to suit needs. Would recommend to anyone”

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Posted 4 years ago

“Have used twice...its great and very easy. Really cheap too. Just print off the labels and take it to your nearest shop.”

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Posted 4 years ago

“They claimed there was a problem with the destination address then said the parcel would be returned to me ( a 15 working turnaround) but a month later after the non-delivery and I still haven't received it.”

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Posted 4 years ago

“Used this company a few times now, and never let me down, delivered on time and no damage to goods”

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Posted 4 years ago

“The worst company possible ! Please customer DO NOT BOOK ANYTHING WITH THEM. The Operator´s only care about the courier´s , they don´t care about the customer. The services provide by them are not guarantee none of them, a service that supposedly said would take 2-3days delivery could take up to 5,7 ,10 days, they don´t care, whatever the courier said they will run with it. I had at least 3 bad services with them, my last one is taking 5days for a 2-3 day service ! DO NOT TRUST THEM, DO NOT USE INTERPACEL AS A COURIER SERVICE !”

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Posted 4 years ago

“excellent delivery & help when I needed it”

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Posted 4 years ago

“They lost my package. Of course, the company does not want to give back the entire value of the package.”

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Posted 4 years ago

“Terrible experience!! Very stressful , paid for a pick up & delivery & didn't happen after 4 days of constantly ringing them to do the job they have been paid to do & being told they have no contact with driver as they outsource job to a third party courier. Tracker is a waste of time because of this & customer services drown you in false automated sympathy but are unable to do anything to help. Explained how unhappy I was by email & had no response so cancelled service & got a refund. They let me down , they let my customer down, absolute disgrace!!! Would never recommend!!!”

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Posted 4 years ago

“Easy way to book couriers.”

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Posted 4 years ago

“It's so long now since this happened - I might have been able to give a more accurate response earlier - but I don't remember any problem with the return.”

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Posted 4 years ago

“Parcel got held at depot with “an issue” but there was no communication from Interparcel about the delay. I mailed customer services who found the parcel, informed me and it was delivered a day late but all safe! On the while good service but I’m concerned about what would have happened if I didn’t chase it. Customer services at interparcel are much more helpful and efficient than some other parcel delivery brokers though!”

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Posted 4 years ago

Interparcel is rated 4.5 based on 9,913 reviews