Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“TNT couldn't take my packages. Inter parcel resolved this in a stroke. Well Done!”

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Posted 9 years ago

“Great service with super fast answer and advice! Thanks to James O/T from live chat service!”

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Posted 9 years ago

“The live chat service is very very good and always most helpful and quick, I spoke to james O/T and he sorted my mistake out in an instant A1 !!!”

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Posted 9 years ago

“very good thanks. I always use you guys.”

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Posted 9 years ago

“Very efficient and easy ... but not cheap! James Giffen gave me all the info that I required. Graham”

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Posted 9 years ago

“I used live chat and James was very helpful with the information i required.”

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Posted 9 years ago

“I believe Interparcel customer service advisors on Live chat are extremely helpful. This advisor James dealt with my problem immediately. Keep it up with excellent customer service. :-)”

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Posted 9 years ago

“I received a parcel from someone who used this service, but which had been misdelivered by UPS. UPS had failed to put a card through the door advising that my package was elsewhere. Sab was excellent in resolving this problem, good communication, provided useful info and had an exceptionally good phone manner..”

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Posted 9 years ago

“very good, quick response, by James”

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Posted 9 years ago

“Great service from Interparcel as always, We use them on a daily basis and never have any issues, this is backed up by a great team of customer service agents who are quick to deal with any questions that need answering Thank you Charlie Stocker for your help with the advise on our delivery to the Republic of Ireland today, :o)”

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Posted 9 years ago

Hi Lee Thank you for review, we really appreciate the positive feedback and look forward to being able to send more parcels and packages for you in the future. Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more! Thanks, from the team at Interparcel.com

Posted 9 years ago

“Nicole Rowland got in contact with me regarding a query about a duplicate order very quickly and resolved the issue straight away. It is great to have such quick and efficient customer service.”

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Posted 9 years ago

“Quick response from Charlie Stocker to a general query we had about potential shipping services to Russia form the UK. Thanks”

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Posted 9 years ago

“I have used Interparcel for over 3 years and sent many parcels all over the world without any issues and at a great price. Recently, one FedEx consignment going to Dubai got held up in Paris for several weeks and I assumed was lost. Interparcel customer services were great, kept chasing and made sure I was updated at all times. It was finally located and sent on its way to the final destination. I would like to thank Lisa Irish in particular for being so determined and tenacious!”

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Posted 9 years ago

“Easy to use low cost reliable”

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Posted 9 years ago

“I always use your company because of the first class service you provide & your value for money rates. I have a few friends who, like me, use Ebay regularly & I am always advising them to use your company. Your recent refund for a later-than-intended delivery is an excellent example of your service, reliability and value. Well done! Robert S. Wagstaff , a regular Interparcel user.”

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Posted 9 years ago

“i think if the parcel is not collected on the day it should be, it should automatically default to the next day, and send an e mail stating this. Not leave the customer hanging for 2 days at which point they call you and find out nothing is happening. otherwise a great system”

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Posted 9 years ago

“Have never had any issues at all in the 3 years I've been using Interparcel until yesterday (Sun evening); for the first time my shipping label was not made available. Very reassuring to know that after an email saying what the problem was, Charlie Stocker responded in under an hour with my label and an apology. Great service, thank you.”

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Posted 9 years ago

“Excelllent service from James Giffen with a delivery problem.”

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Posted 9 years ago

“Interparcel always provide a wide range of delivery options. Today was the first time i had to cancel a delivery - a parcel was to be collected from a customer and returned to us, but the customer changed their mind. I had an online chat with James G who was extremely helpful and cancelled the order and refunded our account immediately. No fuss, minimum effort from me - one less thing to worry about!!! Thank you very much James”

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Posted 9 years ago

“lisa was very helpful but my parcels are 5 days late from being collected”

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Posted 9 years ago

Interparcel is rated 4.5 based on 9,913 reviews