Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 3 years ago

“Fast service. Quick delivery.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great easy timely service”

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Posted 3 years ago

“I use Interparcel for maybe 200 parcels a year and have always found them efficient and helpful.”

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Posted 3 years ago

“Good experience 👍👍”

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Posted 3 years ago

“excellent service with very helpful staff.”

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Posted 3 years ago

“Very quick and easy to use method of obtaining best value parcel services. Labels can be printed off ready for collection or drop off of parcels to be dispatched.,”

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Posted 3 years ago

“So on 2 March 2021 I sent a parcel to my son who was working on a yacht in Genova. Due to the fiasco that the UK and EU governments have allowed to be created - absolutely no need for it really - by 19 April the parcel was still waiting to clear Customs in Milan but the boat was due to set sail for Mallorca that week. There would be nobody at the Genova address to collect the parcel. Last Friday, 4 June, Interparcel delivered the parcel intact back to my home address. I thought the contents would have been gone forever but Interparcel came through and, despite all current difficulties in getting anything shipped between the EU and the UK they managed to return my parcel to me. ABSOLUTE BLOODY HEROES. Well done you guys at Interparcel for going that extra mile. I would definitely use them again with implicit trust that they will deliver if it's at all possible.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“All parcels i sent internationally to Malaysia and Switzerland reached there destinations”

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Posted 3 years ago

“No problems, very competitive prices for Parcel Force which is rated as the most reliable carrier.”

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Posted 3 years ago

“excellent service.”

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Posted 3 years ago

“Always efficient!”

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Posted 3 years ago

“secure personalised eliverey,, not left on door step,, but made sure was picked up by me”

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Posted 3 years ago

“Web site is easy to use, giving a good overview of possible carriers. Paperwork straight forward , providing everything needed fot dispatch. One suggestion- make the cost of insurance available at the quotation stage, as i want to know total cost inc. Insurance when advertising an item for sald.”

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Posted 3 years ago

“Never had any issues using interparcel, prices are competitive, easy website to use and book”

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Posted 3 years ago

“Ben was very thorough explaining everything clearly ensuring I understood everything well before pursuing with my new contract.”

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Posted 3 years ago

“An excellent service for amazing prices”

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Posted 3 years ago

“Went on line, placed my order, parcels were collected two days later and were delivered the very next morning. What more could one ask for, brilliant. Job well done.”

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Posted 4 years ago

Interparcel is rated 4.5 based on 9,923 reviews