Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company takes your money then eioes their hands of you and your parcel. Dont trust overnight services with this mob. You will be luvky if your parcel ever gets picked up. If you want to send oversras _ well thats another story. It ends up at the end of the earth with no paperwork. So it just sits there for weeks b4 anyone looks into it. Bloody useless company. Dont waste your time or money using them.”

Helpful Report

Posted 5 years ago

“Absoulutely useless company from the top. An associate director calls and does not look into the problem of why i have requested to speak to them. Despite TNT taking my parcel to a wrong country and sitting with it from 22 August 2018 until 14 December 2018. Parcel did not get re-routed to correct destination but return. This company is all about booking and taking your money but do not provide any service. IF YOU EVER WANT TO HAVE A RIGHT WITH YOUR PARCEL, GO DIRECT TO THE SHIPPING COMPANY. PAY A PREMIUM AND AVOID SUCH COMPANIES WHO DO NOT CARE THAT YOU ARE ACTUALLY TAKING MONEY TO THEM. INTERPARCEL YOUR CUSTOMER SERVICE IS SO THE WORST. YOU FINALLY LOSE ONE MORE CUSTOMER”

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Posted 5 years ago

“A parcel I was trying to send wasn't collected and every time they "tried to collect" I had to contact them to try again - they wouldn't do it automatically. When they finally collected the parcel, it took forever to get to its destination country - and nobody even knows where it is now. Tracking says that the receiver was advised to collect it, but the receiver hasn't received any card or communication and Interparcel doesn't even have its partners by country on the website, so the only option is to go through every parcel company and ask if one of them might possibly have the parcel. The whole process was so long that I literally could have brought the parcel myself instead of sending it and it would have been with the receiver earlier.”

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Posted 5 years ago

“Would highly recommend! Easy to follow online form. Competitive prices (and no printer required!) Super fast and efficient collection and delivery and extremely friendly and helpful staff!”

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Posted 5 years ago

“Have used them for many years..of course occasional hiccups which have always been resolved in a commercial business manner..recently Chloe Prebble sorted a late pick up for my orders..tks Rod Simpson”

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Posted 5 years ago

“Used the half a dozen times to send a parcel to my brother in France. Excellent service and a good price.”

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Posted 5 years ago

“Very easy to book online. Updates on thectracking is easy to follow. Great prices.”

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Posted 5 years ago

“It is extremely helpful to receive a text message advising delivery, and the parcel was delivered within the time window.”

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Posted 5 years ago

“Delivery person always polite and so far all items arrive safely.”

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Posted 5 years ago

“Booked Hermes to collect on Tuesday, they didn’t, had to rebook On Thursday to collect on Friday, they didn’t again, finally collected after ringing Hermes direct on the Saturday leaving me with an angry customer for delivering his parcel 5 days later than scheduled”

Helpful Report

Posted 5 years ago

“Scum. Pure criminal scum. Took my money, our 2 parcels of Christmas presents were stolen, and rather than help they blocked me on twitter, having refused to report the theft to the Police”

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Posted 5 years ago

“Lovely people as costumer service but pick up is the worst I have even dealt with you need to stay home 6am to 9pm and the pick up van come after 7pm certainly great those who work at home or not working. Never using them again”

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Posted 5 years ago

“My item arrived one day earlier than expected, all in good order. Very pleasant driver so we are well pleased with this company.”

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Posted 5 years ago

“Absolute shocking. Paid for a 24hour delivery. did not happen . Customer services inform me it is not a gauranted service., so no refund. I will not use you again ever. SHOCKING”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Rip Off Company, trying to charge me an extra £15.00 for covering my parcel in shrink wrap to make it rain proof, how ridiculous is that, there's better company's around Parcel 2 Go etc, just google them”

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Posted 5 years ago

“i have used interparcel for quite a few years, the prices are good. Haven't had any problems”

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Posted 5 years ago

“Good service, Excellent value for money!”

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Posted 5 years ago

“Thank you Eden-Poppy Wood. She’s the best very calm and helpful while helping me sorting the whereabouts of my parcel. Many thanks Oliver”

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Posted 5 years ago

“the whole process was simple very good service no problems thanks”

Helpful Report

Posted 5 years ago

Interparcel is rated 4.5 based on 9,913 reviews